Travel Administrator

Essity; México; Remote; MXN 180,000 - 320,000; Full time

Job summary

Essity is seeking a Travel Administrator to join our Global Business Services team in Mexico. You will support Travel & Expense operations, ensuring compliant, high-quality processing and responsive service for employees and managers.

Key duties include reviewing expense reports in Concur, validating receipts, handling corporate card administration, and coordinating with travel providers. The role requires strong organizational skills and collaboration across teams in a matrix environment.

Qualifications

• Experience in travel administration, travel & expense workflows, or related operations.
• Ability to process expense reports with accuracy and policy compliance.
• Customer-focused mindset, strong attention to detail and proactive communication.

Responsibilities

• Review, validate, and process Travel & Expense reports in Concur and other systems.
• Verify receipts and supporting documentation for accuracy and compliance.
• Respond to employee and manager inquiries about travel, expenses, and policies.
• Process requests via ServEss and manage corporate credit card administration.
• Coordinate with employees, managers, banks, agencies, and booking providers.
• Support reconciliations, reporting, and continuous process improvements.

Skills

Travel administration

Travel & expenses

Customer service

Organizational skills

Stakeholder management

English communication

Concur

SAP

Tools

Concur

SAP

Job description

**Travel Administrator** We are looking for a service-oriented and detail-focused **Travel Administrator** to join our Global Business Services team. In this role, you will support Travel & Expense (T&E) operations, ensuring employees receive efficient, high-quality support while maintaining compliance with company policies and procedures.As a key member of the team, you will collaborate with employees, managers, travel providers, and internal stakeholders to deliver an excellent customer experience and ensure the smooth administration of travel and expense processes.**What You Will Do**## * Review, validate, and process Travel & Expense reports in Concur and other systems, ensuring accuracy, completeness, and policy compliance.* Verify receipts, travel expenses, and supporting documentation through quality control activities.* Respond to employee and manager inquiries related to travel, expenses, corporate cards, and travel policies.* Process and resolve requests received through ServEss within agreed service levels.* Manage corporate credit card administration, including account verification, follow-up, and overdue balance management.* Coordinate with employees, managers, banks, travel agencies, and booking providers to ensure accurate and complete information.* Support reconciliations, reporting activities, and continuous process improvement initiatives.* Collaborate with team members to ensure knowledge sharing, cross-training, and business continuity. **Who You Are** * Minimum 1 year of experience in Travel Administration, Travel & Expenses, Shared Services, HR Operations, or a related administrative function.* Good understanding of end-to-end travel administration processes.* Customer-focused with strong service orientation and the ability to manage daily stakeholder interactions.* Strong organizational skills, attention to detail, and ability to prioritize tasks effectively.* Comfortable working in a matrix organization and collaborating across multiple teams and countries.* Proactive and solution-oriented, with the ability to identify opportunities for improvement.* Experience with Concur, SAP, or similar systems is an advantage.* Upper-intermediate English desirable, but not mandatory. **What We Can Offer You** Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.**Innovate for Good | Excel Together | Be You with Us**