Travel Administrator

essity; Ciudad de México; On-site; MXN 180,000 - 240,000; Full time

Job summary

Essity Travel Administrator role in Mexico City supports T&E operations within Global Business Services. You review and process reports, verify receipts, and ensure policy compliance. You’ll interact with employees, managers, banks, and providers to deliver high-quality support.

Join a team focused on continuous process improvement and knowledge sharing across countries, with emphasis on accuracy, service orientation, and collaboration.

Qualifications

• Minimum 1 year of experience in Travel Administration or related function.
• Strong understanding of end-to-end travel administration processes.
• Customer-focused with a service orientation and stakeholder handling.
• Experience with Concur or SAP is an advantage.
• Upper-intermediate English desirable, but not mandatory.

Responsibilities

• Review, validate, and process Travel & Expense reports in Concur and other systems.
• Verify receipts, travel expenses, and supporting documentation through QC activities.
• Respond to employee and manager inquiries related to travel, expenses, and policies.
• Process and resolve requests received through ServEss within service levels.
• Manage corporate credit card administration, including verification and follow-up.
• Coordinate with employees, managers, banks, travel agencies, and providers.
• Support reconciliations, reporting activities, and process improvements.
• Collaborate with team members to ensure knowledge sharing and continuity.

Skills

Travel Administration

Customer Service

Policy Compliance

Cross-functional Collaboration

English Communication

Tools

Concur

SAP

Job description

Travel Administrator

We are looking for a service-oriented and detail-focused Travel Administrator to join our Global Business Services team. In this role, you will support Travel & Expense (T&E) operations, ensuring employees receive efficient, high-quality support while maintaining compliance with company policies and procedures. As a key member of the team, you will collaborate with employees, managers, travel providers, and internal stakeholders to deliver an excellent customer experience and ensure the smooth administration of travel and expense processes.

What You Will Do

• Review, validate, and process Travel & Expense reports in Concur and other systems, ensuring accuracy, completeness, and policy compliance.
• Verify receipts, travel expenses, and supporting documentation through quality control activities.
• Respond to employee and manager inquiries related to travel, expenses, corporate cards, and travel policies.
• Process and resolve requests received through ServEss within agreed service levels.
• Manage corporate credit card administration, including account verification, follow-up, and overdue balance management.
• Coordinate with employees, managers, banks, travel agencies, and booking providers to ensure accurate and complete information.
• Support reconciliations, reporting activities, and continuous process improvement initiatives.
• Collaborate with team members to ensure knowledge sharing, cross-training, and business continuity.

Who You Are

• Minimum 1 year of experience in Travel Administration, Travel & Expenses, Shared Services, HR Operations, or a related administrative function.
• Good understanding of end-to-end travel administration processes.
• Customer-focused with strong service orientation and the ability to manage daily stakeholder interactions.
• Strong organizational skills, attention to detail, and ability to prioritize tasks effectively.
• Comfortable working in a matrix organization and collaborating across multiple teams and countries.
• Proactive and solution-oriented, with the ability to identify opportunities for improvement.
• Experience with Concur, SAP, or similar systems is an advantage.
• Upper-intermediate English desirable, but not mandatory.

What We Can Offer You

Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us

Application End Date: 29 oct 2026

Job Requisition ID: Essity266025