Training Manager: New Site Onboarding Lead
CodersLink
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Job summary
CodersLink seeks a Training Manager to design the learning path for a new Mexico City site supporting a U.S.-based fintech startup in sales tax compliance. You will build the ramp from day one to operating with live customer accounts.
You will create onboarding programs for Onboarding Managers and support agents, establish certification gates, and maintain a knowledge base to scale the team effectively.
Job description
CodersLink seeks a Training Manager to design the learning path for a new Mexico City site supporting a U.S.-based fintech startup in sales tax compliance. You will build the ramp from day one to operating with live customer accounts.
You will create onboarding programs for Onboarding Managers and support agents, establish certification gates, and maintain a knowledge base to scale the team effectively.
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