Tracking Coordinator - Logistics & Carrier Liaison

Traffix

Región Centro

On-site

MXN 180,000 - 240,000

Full time

30 hours ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

TRAFFIX is seeking a Tracking Coordinator in Mexico to act as the primary liaison between Carrier Sales Representatives and Account Operations, ensuring KPI targets are met. The role focuses on building strong carrier relationships and timely communication to resolve delays.

Responsibilities include monitoring loading/unloading, handling delays, and maintaining meticulous follow-up across teams. This position requires a Bachelor’s in International Business/Trade/Logistics and a proactive,

Qualifications

Bachelor's degree in International Business, International Trade, Logistics, or a related field.
Ability to work under pressure with multiple priorities.
Strong communication and interpersonal skills.
Empathy and professionalism in all interactions.

Responsibilities

Building and maintaining relationships with partner carriers.
Monitor loading, unloading and appointments; follow up on delays and late arrivals.
Identify potential problems before they occur.
Communicate delays or incidents immediately to Account Operations and Carrier Sales Teams.
Demonstrate professionalism, positive attitude, and telephone etiquette.
Assist other team members when required.