Logistics & Carrier Coordination Specialist

ProTrans International Holdings; Monterrey; Vor Ort; MXN 335.000 - 469.000; Vollzeit

Zusammenfassung

ProTrans International Holdings is seeking a Logistics Specialist to manage transactional activities with carriers and internal teams. You will act as the primary daily contact for transactional operations and support customer service outside regular hours.

You will analyze processes, collaborate on supply chain solutions, and contribute to improving the customer experience across ProTrans objectives.

Qualifikationen

• 1+ year of logistics/supply chain experience or a relevant degree.
• Experience with automotive logistics is a plus.
• Willing to travel nationally and internationally.

Aufgaben

• Communicate with carriers to confirm pickups and deliveries and handle exceptions.
• Coordinate border crossings and inform customers of customs deviations.
• Arrange expedited shipments and communicate with Expedite team.
• Resolve daily operational issues with customer facilities promptly.
• Escalate service level issues to the Operations Manager when needed.
• Keep customers informed of performance delays or disruptions.
• Distribute daily/weekly/monthly reports in a timely manner.
• Collaborate with Accounts Receivable to ensure timely billing.
• Follow up on tasks transferred by Logistics Coordinators.

Kenntnisse

Critical Thinking

Problem Solving

Customer Service

Time Management

Ausbildung

Bachelor's degree in Logistics or related field

Tools

Microsoft Office

Web-based BI tools

TMS system

Jobbeschreibung

ProTrans International Holdings is seeking a Logistics Specialist to manage transactional activities with carriers and internal teams. You will act as the primary daily contact for transactional operations and support customer service outside regular hours.

You will analyze processes, collaborate on supply chain solutions, and contribute to improving the customer experience across ProTrans objectives.