Logistics Tracking & Carrier Liaison

TRAFFIX; México; On-site; MXN 180,000 - 300,000; Full time

Job summary

TRAFFIX is seeking a Tracking Coordinator to act as the primary liaison between Carrier Sales, Account Operations, and partner carriers. You will manage relationships, monitor schedules, and address delays to help exceed KPI expectations.

Experience in logistics coordination and the ability to work under pressure are essential. Join a high-performance team that rewards initiative and results-driven performance.

Qualifications

• Bachelor's degree in International Business, International Trade, Logistics, or related field.
• Ability to work under pressure and manage multiple priorities.
• Strong problem-solving, critical thinking, and proactive approach.
• Excellent organizational skills, sense of urgency, and consistent follow-up.
• Clear, concise, and assertive communication.
• Empathy, emotional intelligence, and the ability to handle challenging situations effectively.
• Attention to detail and proficiency in using computers and business systems.
• Adaptability, teamwork, and a positive attitude.
• Accountability, initiative, and a results-oriented mindset.

Responsibilities

• Build and maintain relationships with partner carriers.
• Monitor loading/unloading and appointments; inform customers of delays.
• Identify potential problems before they occur.
• Communicate delays or incidents immediately to Account Operations and Carrier Sales.
• Assist other team members as required.

Skills

Under pressure

Problem solving

Organizational skills

Clear communication

Empathy

Attention to detail

Adaptability

Teamwork

Accountability

Initiative

Education

Bachelors in International Business / Logistics

Job description

TRAFFIX is seeking a Tracking Coordinator to act as the primary liaison between Carrier Sales, Account Operations, and partner carriers. You will manage relationships, monitor schedules, and address delays to help exceed KPI expectations.

Experience in logistics coordination and the ability to work under pressure are essential. Join a high-performance team that rewards initiative and results-driven performance.