Support Engineer II - TMS, Azure & Automation

Blue Yonder; San Pedro Garza García; On-site; MXN 240,000 - 360,000; Full time

Benefits offered by this job

Competitive Salary

Christmas Bonus (30 days)

Savings Fund

15 Vacation Days first year and 60% H1

Job summary

Blue Yonder seeks a Support Engineer II – TMS in Mexico to provide expert customer support, own complex issues, and contribute to proactive solution delivery. You will leverage your knowledge of Transportation Management systems, SQL databases, Python automation, and Azure to ensure high availability and optimize performance.

You will work on troubleshooting, application health monitoring, and driving operational improvements while collaborating with cross-functional teams.

Qualifications

• 4 years of experience in a customer-facing support role or similar
• Experience with Transportation Management systems is a plus
• Proficient in SQL/PLSQL and databases (Oracle/SQL Server)
• Proficient in Python and automation tooling

Responsibilities

• Deployment and troubleshooting application related issues
• Troubleshooting, fixing, and preventing application availability issues
• Application health monitoring
• Developing automations (Python, Cycle, RPA etc.)
• DB health analysis (statistics, fragmentation, query execution plan, indexes)
• Handle Critical Cases

Skills

Transportation Management System

PL/SQL

Oracle/SQL Server

Windows/Unix

Python

MS Azure

App Dynamics

Splunk

Job description

Blue Yonder seeks a Support Engineer II – TMS in Mexico to provide expert customer support, own complex issues, and contribute to proactive solution delivery. You will leverage your knowledge of Transportation Management systems, SQL databases, Python automation, and Azure to ensure high availability and optimize performance.

You will work on troubleshooting, application health monitoring, and driving operational improvements while collaborating with cross-functional teams.