Support Engineer II, TMS – Automation & Diagnostics
Blue Yonder
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Benefits offered by this job
Job summary
Blue Yonder is seeking a Support Engineer II – TMS to deliver exceptional customer support, manage deployments, and proactively resolve issues. The role emphasizes ownership, teamwork, and ongoing knowledge development to optimize Blue Yonder solutions and operational processes.
The candidate should have strong troubleshooting skills, experience with Transportation Management systems, and proficiency in Python, SQL, Azure, and monitoring tools to ensure high availability and customer
Qualifications
- > 4 years of experience in related role.
- Experience with Transportation Management system is a plus.
- Strong analytical and problem-solving skills.
- Ability to work under pressure and manage critical cases.
- Willingness to learn and adapt to new tools and processes.
Responsibilities
- Deploy and troubleshoot application issues.
- Troubleshoot and prevent availability problems.
- Monitor application health and performance.
- Develop automations (Python, Cycle, RPA, etc.).
- Analyze DB health (statistics, fragmentation, queries, indexes).
- Handle critical cases with ownership and urgency.
Skills
Tools
Job description
Blue Yonder is seeking a Support Engineer II – TMS to deliver exceptional customer support, manage deployments, and proactively resolve issues. The role emphasizes ownership, teamwork, and ongoing knowledge development to optimize Blue Yonder solutions and operational processes.
The candidate should have strong troubleshooting skills, experience with Transportation Management systems, and proficiency in Python, SQL, Azure, and monitoring tools to ensure high availability and customer
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