Strategic Tech Accounts Manager (Hybrid)

Kognivera; Xico; Híbrido; MXN 1.139.000 - 2.278.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private Major Medical Insurance

Hybrid work model

Descripción de la vacante

KogniVera in Mexico City is seeking a Senior Account Manager to grow strategic enterprise relationships across technology and services, collaborating with Sales, PMO, Delivery, Product, and engineering. This hybrid role emphasizes account mining, upselling, renewals, and revenue growth, with extensive Salesforce experience and direct interaction with C-level stakeholders.

The ideal candidate has 10+ years in enterprise account management, proven cross-functional leadership, and a strong grasp of

Formación

• 10+ years of experience in Account Management or related technology environments.
• Proven enterprise technology account management and revenue growth.
• Expertise with Salesforce for account management, forecasting, and pipeline.
• Experience with IT services, SaaS, cloud, and digital transformation.
• Strong project management understanding: fixed-bid engagements, SOWs, change requests.
• Proven ability to work with executive and C-level stakeholders.

Responsabilidades

• Own and grow strategic enterprise client relationships.
• Drive account mining, identifying new projects, upselling, cross-selling, renewals, and expansion opportunities.
• Build and maintain relationships with C-level and senior stakeholders.
• Manage account strategy, pipeline, forecasting, revenue growth, and account health.
• Work with Salesforce CRM to manage accounts and activity.
• Partner with PMO, Delivery, Product, Engineering, and tech teams.
• Manage client escalations, delivery risks, and recovery plans.
• Support proposals, SOWs, contract negotiations, renewals, and commercial discussions.
• Understand project delivery fundamentals: scope, timelines, budgets, dependencies, risks, changes, critical path, profitability.
• Balance client expectations with technical feasibility and delivery commitments.

Conocimientos

Enterprise sales

Account management

Salesforce

Client relationship management

Project delivery

Strategic accounts

Herramientas

Salesforce

Descripción del empleo

KogniVera in Mexico City is seeking a Senior Account Manager to grow strategic enterprise relationships across technology and services, collaborating with Sales, PMO, Delivery, Product, and engineering. This hybrid role emphasizes account mining, upselling, renewals, and revenue growth, with extensive Salesforce experience and direct interaction with C-level stakeholders.

The ideal candidate has 10+ years in enterprise account management, proven cross-functional leadership, and a strong grasp of