Strategic Enterprise Account Manager

KogniVera; Monterrey; Presencial; MXN 1.204.404 - 1.548.520; Jornada completa

Descripción de la vacante

KogniVera in Monterrey is seeking an experienced Account Manager to manage strategic customer relationships. The ideal candidate has over 12 years of experience and will ensure strong engagement and satisfaction among clients.

Responsibilities include acting as the primary contact for customers, driving business growth, and collaborating with internal teams for effective solutions. This role requires excellent communication and strategic thinking skills.

Formación

• 12+ years of experience in Account Management, Customer Success, or Client Relationship roles.
• Proven experience managing enterprise customers and multiple stakeholders.
• Strong relationship-building and stakeholder management skills.

Responsabilidades

• Build and maintain strong, long-term relationships with customers.
• Act as the primary liaison between the customer and the organization.
• Develop a deep understanding of the customer's business, goals, and challenges.

Conocimientos

Relationship management

Strategic thinking

Communication

Negotiation

Presentation

Descripción del empleo

KogniVera in Monterrey is seeking an experienced Account Manager to manage strategic customer relationships. The ideal candidate has over 12 years of experience and will ensure strong engagement and satisfaction among clients.

Responsibilities include acting as the primary contact for customers, driving business growth, and collaborating with internal teams for effective solutions. This role requires excellent communication and strategic thinking skills.