Strategic National Account Manager — Remote/Hybrid Growth

Buckland; Región Centro; Hybrid; MXN 900,000 - 1,300,000; Full time

Job summary

Buckland seeks a seasoned National Account Manager to lead strategic accounts and drive growth across North America. You will build long-term relationships with key customers, coordinating with Sales and Operations to align resources and deliver exceptional service.

Responsibilities include managing large accounts, coordinating internal teams, and identifying upsell opportunities. You will ensure client satisfaction and negotiate favorable contract terms while traveling to client sites as needed.

Qualifications

• College or university education in business or international business.
• Customs certifications are an asset.
• Extensive experience in customs brokerage and national accounts.

Responsibilities

• Manage large national accounts and drive sales growth.
• Coordinate with internal teams to ensure seamless client journeys.
• Act as client advocate and address concerns promptly.
• Identify upsell and cross-sell opportunities aligned with client needs.
• Communicate effectively with internal and external stakeholders to support growth.
• Monitor client satisfaction and adjust strategies to improve loyalty.
• Schedule client visits and maintain regular reporting to leadership.

Skills

Account management

Client relations

MS Office

Education

College/ University Education in Business or International Business

CCS Customs Certified Specialist Designation

LCB Licensed Customs Broker

10+ years’ experience in Customs Brokerage

5+ years’ experience managing large and national accounts

Tools

MS Office

CRM automation

Job description

Buckland seeks a seasoned National Account Manager to lead strategic accounts and drive growth across North America. You will build long-term relationships with key customers, coordinating with Sales and Operations to align resources and deliver exceptional service.

Responsibilities include managing large accounts, coordinating internal teams, and identifying upsell opportunities. You will ensure client satisfaction and negotiate favorable contract terms while traveling to client sites as needed.