Strategic L&D Lead, Mexico South

Amazon Inc.; Mérida; On-site; MXN 700,000 - 1,000,000; Full time

Job summary

Amazon Inc. is seeking a Learning & Development leader for the Mexico sub-region (South) to drive the L&D strategy, own program delivery, and measure training impact on operations.

The role requires managing a regional team and coordinating cross-functional initiatives to align with leadership priorities. The successful candidate will translate operational pain points into learning solutions, launch training for new sites and processes, and track performance metrics to improve associate

Qualifications

• Bachelor's degree in Operations, Supply Chain Management, Engineering, or another technical field.
• Experience working with cross-functional teams.
• Experience defining and implementing process improvement initiatives using data and metrics.
• Speak, write, and read fluently in English.
• Experience building and managing teams in high-volume manufacturing environments.
• Experience communicating complex information to senior stakeholders and influencing decisions, or ad hoc analysis using advanced Excel.
• Knowledge of general AI tools.
• Experience with Learning Management Systems (LMS).

Responsibilities

• Owns strategy execution within a defined framework.
• Contributes to sub-regional strategic planning and influences the team's roadmap.
• Translates operational pain points into learning solutions.
• Manages launch readiness for Learning regarding new sites/processes and conducts delivery quality audits with corrective actions.
• Defines and tracks metrics measuring team progress, associate experience, and operational excellence.
• Develops mechanisms to report on training effectiveness.
• Leads regional and national-scope programs.
• Independently manages a team of staff and managers; hires talent; onboarding, calibration, and performance management within the region.
• Collaborates with other regional Learning Managers for best practices and cross-functional initiatives, and presents decisions and results to leadership up to three levels above.

Skills

Cross-functional teamwork

Process improvement

English fluency

Team management

Data-driven decision making

Explain complex info to executives

Advanced Excel

AI tools awareness

Education

Bachelor's degree in Operations/SCM/Engineering

Tools

Learning Management System (LMS)

General AI tools

Job description

Amazon Inc. is seeking a Learning & Development leader for the Mexico sub-region (South) to drive the L&D strategy, own program delivery, and measure training impact on operations.

The role requires managing a regional team and coordinating cross-functional initiatives to align with leadership priorities. The successful candidate will translate operational pain points into learning solutions, launch training for new sites and processes, and track performance metrics to improve associate