Strategic CX Solutions Manager (Pre-Sales & Value)

TP; Ciudad de México; Presencial; MXN 1.200.000 - 2.400.000; Jornada completa

Descripción de la vacante

TP is seeking a Solution Consultant Manager to bridge complex client challenges with our BPO/Contact Center and As a Service solutions. You will lead the pre-sales engineering team to design, architect, and present high-impact value propositions, ensuring feasible technical and operational proposals.

Reporting to the VP of Sales and Transformation, you will drive ROI/TCO analyses, deliver executive demonstrations, and guide major RFP responses through a seamless governance model, partnering with

Formación

• Bachelor’s degree in computer science, Industrial Engineering, or Business.
• MBA or Master’s in Sales or Tech Management highly preferred.

Responsabilidades

• Lead technical deep-dive discovery sessions with C-level stakeholders to uncover pain points in CX and operations.

Conocimientos

Pre-sales leadership

Solutions architecture

Executive stakeholder engagement

Value engineering

ROI analysis

PoCs design

SaaS integration

BPO CX domain

Educación

Bachelor’s degree in computer science

Industrial Engineering

MBA or Master’s in Sales or Tech Management

Descripción del empleo

TP is seeking a Solution Consultant Manager to bridge complex client challenges with our BPO/Contact Center and As a Service solutions. You will lead the pre-sales engineering team to design, architect, and present high-impact value propositions, ensuring feasible technical and operational proposals.

Reporting to the VP of Sales and Transformation, you will drive ROI/TCO analyses, deliver executive demonstrations, and guide major RFP responses through a seamless governance model, partnering with