Senior AI-Powered CX Solutions Consultant

Genesys Cloud Services, Inc.; Ciudad de México; Híbrido; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Volunteer time off

August Free Fridays

Well-being resources

Flexible work culture

Education support

Descripción de la vacante

Genesys Cloud Services, Inc. seeks a Senior Solutions Consultant in Mexico to partner with enterprise customers, translating business needs into AI-powered CX solutions and driving successful pre-sales engagements across the sales cycle.

You will deliver demonstrations, design cloud-based architectures, and collaborate with cross-functional teams to align technology with strategic outcomes for executive stakeholders.

Formación

• 5+ years in enterprise pre-sales or related roles.
• Experience with SaaS, cloud tech or contact center solutions.

Responsabilidades

• Engage enterprise customers to understand priorities and outcomes.

Conocimientos

Enterprise pre-sales

Solution Consulting

SaaS

Cloud technology

Executive engagement

Stakeholder management

Presentations

English fluency

Herramientas

APIs

CRM

WFM

Genesys Cloud

Descripción del empleo

Genesys Cloud Services, Inc. seeks a Senior Solutions Consultant in Mexico to partner with enterprise customers, translating business needs into AI-powered CX solutions and driving successful pre-sales engagements across the sales cycle.

You will deliver demonstrations, design cloud-based architectures, and collaborate with cross-functional teams to align technology with strategic outcomes for executive stakeholders.