Field Service Solutions Architect (Pre-Sales)

Salesforce.com, inc.; Ciudad de México; Híbrido; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Salesforce.com, inc. is seeking an Agentforce Field Service Consultant who leads complex deal execution by translating customer requirements into Field Service architectures that optimize scheduling, asset management and mobility.

You will drive end-to-end solution designs, perform targeted demonstrations, and articulate the value of Salesforce Field Service to executive stakeholders across accounts.

Formación

• 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
• Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration
• Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments
• Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps
• Strong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders
• Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles
• Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)
• Experience in competitive positioning and understanding of the field service technology landscape

Responsabilidades

• Demonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.
• Understands market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs.
• Provides actionable technical recommendations and insights to clients that focus on driving usage at scale in production.
• Leads technical design sessions, designing and documenting domain-specific workflows and architectures that are aligned with the client’s business objectives.
• Fosters and develops customer champions while establishing technical credibility with clients and account partners through discovery calls.
• Presents Executive level product demonstrations to key stakeholders and answers questions to highlight the value of Field Service solutions.
• Translates business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities.
• Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements.
• Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)
• Experience in competitive positioning and understanding of the field service technology landscape.

Conocimientos

Field Service

Solution Architecture

Pre-Sales

Technical Leadership

Executive Demos

Enterprise Software

Mobile Workforce

Educación

Bachelor's degree or equivalent

Herramientas

Salesforce Field Service (FSL)

APIs

Middleware

IoT

Descripción del empleo

Salesforce.com, inc. is seeking an Agentforce Field Service Consultant who leads complex deal execution by translating customer requirements into Field Service architectures that optimize scheduling, asset management and mobility.

You will drive end-to-end solution designs, perform targeted demonstrations, and articulate the value of Salesforce Field Service to executive stakeholders across accounts.