Strategic Customer Success Manager in Industrial Tech

Aspen Technology; Ciudad de México; Presencial; MXN 1.032.000 - 1.719.000; Jornada completa

Descripción de la vacante

AspenTech is seeking a Customer Success Manager to sustain high-level relationships with key decision-makers in a portfolio of accounts. The role focuses on adoption, ROI realization, and renewal growth, requiring autonomy and ownership to align AspenTech initiatives with customers' business objectives.

You will lead cross-functional teams, drive customer success strategies, and collaborate with renewal and expansion opportunities to maximize revenue and customer outcomes.

Formación

• Bachelor’s degree in Chemical Engineering or related field.
• ,

Responsabilidades

• Owns customer experience, renewal results, and value realization for assigned accounts.
• Build and nurture relationships with senior decision-makers and influencers.

Conocimientos

Communication

Cross-functional leadership

Strategic account management

Multi-million-dollar portfolios

English fluency

Spanish language

Educación

Bachelor’s Degree in Chemical Engineering

Descripción del empleo

AspenTech is seeking a Customer Success Manager to sustain high-level relationships with key decision-makers in a portfolio of accounts. The role focuses on adoption, ROI realization, and renewal growth, requiring autonomy and ownership to align AspenTech initiatives with customers' business objectives.

You will lead cross-functional teams, drive customer success strategies, and collaborate with renewal and expansion opportunities to maximize revenue and customer outcomes.