Strategic Accounts Leader, Customer Solutions

Caterpillar Financial Services Corporation; Ciudad de México; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Caterpillar Inc. is seeking a seasoned Senior Account Manager to lead large strategic accounts, aligning customer objectives with Caterpillar products and services to drive profitable growth through cross-functional collaboration.

You will build executive relationships, develop growth plans, and deliver value-driven solutions with dealers and internal partners. Travel about 50% and onsite five days a week is required.

Formación

• Bachelor's degree required; proven commercial experience in sales or account management.
• Pre-Advanced English proficiency and ability to communicate with stakeholders.
• Experience in sales, account management, or customer-facing roles with strategic focus.

Responsabilidades

• Develops and executes strategic account plans to grow sales and retain customers.
• Builds trusted relationships with customer executives, dealers, and internal stakeholders.
• Identifies customer needs and opportunities to position Caterpillar products and services.
• Leads commercial discussions, negotiations, and business reviews for mutual outcomes.
• Coordinates cross-functional teams to implement customer strategies and resolve challenges.
• Provides consultative sales leadership to customers and dealer partners.
• Analyzes market trends and customer performance to find growth opportunities.
• Maintains accurate pipelines, forecasts, and account plans.
• Communicates product availability, pricing, and service offerings to customers.

Conocimientos

Customer Focus

Strategic Account Management

Business Acumen

Industry Knowledge

Decision Making

Negotiating

Relationship Management

Value Selling

Collaboration

Commercial Leadership

Educación

Bachelor's Degree

Descripción del empleo

Caterpillar Inc. is seeking a seasoned Senior Account Manager to lead large strategic accounts, aligning customer objectives with Caterpillar products and services to drive profitable growth through cross-functional collaboration.

You will build executive relationships, develop growth plans, and deliver value-driven solutions with dealers and internal partners. Travel about 50% and onsite five days a week is required.