Site Inspection Lead — Hospitality & Client Partnerships

Hilton; Tulum; On-site; MXN 260,000 - 360,000; Full time

Job summary

Hilton Tulum and Conrad Tulum invite you to join our Hotels team as a Site Inspection Lead. You’ll welcome prospective clients, showcase our resort venues, and deliver personalized tours that convey the magic of Hilton hospitality.

In this role you will coordinate inspection logistics, collaborate with Sales and Events, nurture client relationships, and help convert opportunities into lasting partnerships. A passion for hospitality, integrity, leadership and teamwork are essential.

Qualifications

• A passion for hospitality and guest service.
• Strong interpersonal and communication skills for client-facing interactions.
• Demonstrated leadership and collaborative abilities in cross-functional teams.

Responsibilities

• Lead site inspections by welcoming clients, showcasing venues, and delivering personalized tours.
• Coordinate inspection logistics with operations to ensure seamless experiences.
• Support the sales process by sharing property information and following up on inspections.
• Build and maintain meaningful client relationships through professional, warm engagement.
• Maintain accurate records and provide visit summaries to guide business development.

Skills

Hospitality focus

Client relationship

Leadership

Integrity

Teamwork

Job description

Hilton Tulum and Conrad Tulum invite you to join our Hotels team as a Site Inspection Lead. You’ll welcome prospective clients, showcase our resort venues, and deliver personalized tours that convey the magic of Hilton hospitality.

In this role you will coordinate inspection logistics, collaborate with Sales and Events, nurture client relationships, and help convert opportunities into lasting partnerships. A passion for hospitality, integrity, leadership and teamwork are essential.