Hospitality Group Sales Specialist

Hilton; Región Costa Norte; Vor Ort; MXN 240.000 - 360.000; Vollzeit

Zusammenfassung

Hilton in Mexico is seeking a Group Sales Coordinator to manage the guest experience for groups from site inspections to on-site execution, delivering memorable hospitality. You will coordinate group requirements, maintain communications with clients, agencies and internal departments, and prepare documentation such as rooming lists and service orders.

Join our award-winning culture and help make every stay special through teamwork, integrity and leadership.

Qualifikationen

• A passion for spreading the light and warmth of Hospitality.
• Integrity and doing the right thing.
• Leadership and teamwork are essential.
• Ownership and accountability are valued.
• A focus on the Now with urgency and discipline.

Aufgaben

• Coordinate and oversee the customer experience for groups throughout the various stages of their process at the hotel, from site inspections and planning to group preparation, arrival, and execution.
• Coordinate group requirements from the planning stage through to arrival and on-site operations.
• Maintain communication and follow-up with clients, agencies, and internal departments involved in each program.
• Coordinate site inspections, planning visits, and FAM trips, including itineraries, reservations, amenities, tours, and internal communication.
• Prepare and update documentation for each group, including rooming lists, BEOs, group instruction sheets, alerts, and service orders.
• Maintain constant communication with Banqueting, Reservations, Front Office, Food & Beverage, and other relevant departments to ensure the proper execution of each program.

Jobbeschreibung

Hilton in Mexico is seeking a Group Sales Coordinator to manage the guest experience for groups from site inspections to on-site execution, delivering memorable hospitality. You will coordinate group requirements, maintain communications with clients, agencies and internal departments, and prepare documentation such as rooming lists and service orders.

Join our award-winning culture and help make every stay special through teamwork, integrity and leadership.