Senior ServiceNow Developer (ITSM/CSM) - Global Team

Still Sverige Ab; Guadalupe; Presencial; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

Dematic is building a new IT Service Hub in Guadalupe, Mexico, and seeks a skilled ServiceNow Developer to join the Platform Global Team. You will shape ITSM configurations and contribute to the ServiceNow roadmap in alignment with business goals.

Ideal candidates have 5–8 years in IT/ITSM, strong ServiceNow experience, and the ability to work with cross‑functional, global teams. English fluency is required; German is a plus. Dematic offers competitive compensation and career growth.

Formación

• 5–8 years IT/ITSM experience; more than 5 years in ServiceNow development.
• Proven knowledge of ServiceNow integration across different enterprise platforms and middleware.
• Experience leading projects and teams with a global setup.
• At least 2 CIS Certifications; CTA is a plus.
• Fluent English; German language skills are a plus.

Responsabilidades

• Recommend, develop and maintain the ServiceNow platform configuration & customized solutions for KION Group.
• Translate business and technical requirements into design elements to achieve business objectives.
• Support and drive development in alignment with the ServiceNow architect and roadmap in line with the business strategy.
• Serve as the technical support and point of contact for ServiceNow-related questions.
• Drive development in alignment with platform governance and related processes.
• Use case design and development in close cooperation with the business.
• Provide training on the ServiceNow platform to stakeholders on new features, increasing awareness within KION Group.
• Work cross-functionally with other application developers to ensure streamlined data management and integration behaviors.

Conocimientos

ServiceNow

ITSM

Agile

Stakeholder mgmt

Herramientas

CIS Certification

Descripción del empleo

Dematic is building a new IT Service Hub in Guadalupe, Mexico, and seeks a skilled ServiceNow Developer to join the Platform Global Team. You will shape ITSM configurations and contribute to the ServiceNow roadmap in alignment with business goals.

Ideal candidates have 5–8 years in IT/ITSM, strong ServiceNow experience, and the ability to work with cross‑functional, global teams. English fluency is required; German is a plus. Dematic offers competitive compensation and career growth.