Senior ServiceNow Consultant & Solutions Leader

Deloitte Americas Delivery Mexico; Ciudad de México; On-site; MXN 900,000 - 1,200,000; Full time

Job summary

Deloitte Americas Delivery Mexico seeks a ServiceNow Senior Consultant to join our enterprise performance team in Querétaro. You will design, develop, and implement complex ServiceNow solutions for diverse global clients, mentoring junior developers while maintaining best practices.

Work involves ITSM, ITOM, HRSD modules, and ongoing collaboration with engagement managers and stakeholders to deliver high-value outcomes. Fluency in English is required.

Qualifications

• 6-10+ years of consulting and/or industry experience.
• Completion of course of study in Computer Science/IT/Engineering or equivalent years of experience.
• Proficiency in ServiceNow development and customization.

Responsibilities

• Lead design, development, and implementation of complex ServiceNow solutions.
• Mentor junior developers and ensure adherence to best practices.
• Coordinate with Engagement Managers and stakeholders to deliver high-value outcomes.

Skills

Advanced English

ServiceNow development

Team leadership

Education

Bachelor's degree in CS/IT/Engineering

Tools

ServiceNow

ITSM

ITOM

HRSD

Job description

Deloitte Americas Delivery Mexico seeks a ServiceNow Senior Consultant to join our enterprise performance team in Querétaro. You will design, develop, and implement complex ServiceNow solutions for diverse global clients, mentoring junior developers while maintaining best practices.

Work involves ITSM, ITOM, HRSD modules, and ongoing collaboration with engagement managers and stakeholders to deliver high-value outcomes. Fluency in English is required.