Senior ServiceNow Consultant – ITSM & ITIL Expert (Remote MX)

Atos; Ciudad de México; Hybrid; MXN 800,000 - 1,400,000; Full time

Job summary

Atos is seeking a Senior Technical Consultant ServiceNow to work with customers in Mexico on designing, configuring, and implementing ServiceNow solutions that drive ITSM, ITIL, ITOM/CMDB, and GRC capabilities. You will lead workshops, translate business requirements into effective configurations, and guide delivery from design through deployment.

The ideal candidate has 5+ years of hands-on ServiceNow experience, strong scripting and integration skills, and the ability to lead small

Qualifications

• Bachelor’s degree in computer science, MIS, engineering or related field.
• 5+ years hands-on experience designing, developing and deploying ServiceNow solutions.
• Strong expertise in platform capabilities, scripting and integrations.
• Equivalent experience with other enterprise ITSM platforms will be considered.
• Proven ability to deliver ITSM or ITIL-based solutions with leadership on projects.

Responsibilities

• Lead and facilitate design workshops; create design specs based on out-of-the-box functionality.
• Partner with customers to translate business requirements into ServiceNow solutions.
• Lead technical delivery: design, configuration, development, testing and implementation.
• Demonstrate leadership directing small technical or cross-functional teams.
• Collaborate with Pre-Sales and Technical Architecture for client presentations and workshops.

Skills

ServiceNow

ITSM

ITIL

ITOM/CMDB

GRC

Scripting

Integrations

Leadership

Education

Bachelor's degree in CS / MIS / Engineering

Tools

LDAP

VPN

SSL

Job description

Atos is seeking a Senior Technical Consultant ServiceNow to work with customers in Mexico on designing, configuring, and implementing ServiceNow solutions that drive ITSM, ITIL, ITOM/CMDB, and GRC capabilities. You will lead workshops, translate business requirements into effective configurations, and guide delivery from design through deployment.

The ideal candidate has 5+ years of hands-on ServiceNow experience, strong scripting and integration skills, and the ability to lead small