ServiceNow Developer - Remote in MX

The Dignify Solutions, LLC; Estado de México; Presencial; MXN 800.000 - 1.200.000; Jornada completa

Descripción de la vacante

A technology consulting firm is seeking a mid-senior level professional with expertise in ServiceNow solutions. The role involves designing and implementing processes on the ServiceNow platform, conducting technical reviews, and providing project management leadership. Ideal candidates will have strong knowledge of IT Service Management processes and custom application development. This is a full-time position based in Estado de México, Mexico.

Formación

• Experience in designing solutions on the ServiceNow platform based on customer needs.
• Strong development experience in ServiceNow (REST/SOAP Webservices, Java scripting, etc.).
• Experience in configuration of IT Service Management processes.

Responsabilidades

• Design and implement solutions on the ServiceNow platform.
• Conduct technical reviews and end-user trainings.
• Manage project delivery and client contracts.

Conocimientos

ServiceNow Development

Technical Design Documentation

IT Service Management

Project Management

Custom Application Development

Integration Setup

Descripción del empleo

Overview

Expertise in understanding the customer business need and decipher it for technical development in ServiceNow

Responsibilities

• Specialization in designing solutions on ServiceNow platform basis the customer need
• Experience in designing Technical (LLD) Design Documents, Training Documents etc.
• Experience in conducting Technical Reviews, End User Trainings
• Strong Experience in configuration of IT Service Mgmt. - Incident Mgmt., Problem Mgmt., Change Mgmt., Release Mgmt., Service Request, Service Portal, Service Catalog, Asset and User Set up
• Strong development experience in ServiceNow (REST/SOAP Webservices, java scripting etc.)
• Experience in configuration of CMDB, Asset Mgmt. and Orchestrations for SW Dist.
• Expertise in setting up ServiceNow ITBM - Project, Portfolio, Demand, Resource and Finance
• Expertise in designing ServiceNow Reports and setting up Performance Analytic
• Experience in creating custom processes, custom 3rd party integrations and custom applications
• Experience in project management and understanding of the contracts, etc. to lead the project delivery
• Experience in set up of ServiceNow integration (LDAP/SSO, Email, Chat, etc.)
• Experience & Knowledge of Domain separation implementation
• Experience in Data segregation.
• Preferred Certifications: ServiceNow Implementation Certified ITIL V3 Foundation certified Good to have but not necessary Certifications: Certified Scrum Master

Qualifications

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting

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