Senior Program Manager, Global Operations & Growth

Amazon Inc.; México; On-site; MXN 1,400,000 - 2,100,000; Full time

Job summary

Amazon Mexico Operations is seeking a Senior Program Manager to lead and scale high-impact programs across the organization. This role combines strategic leadership with operational execution to drive growth, coordinate across multiple teams, and deliver measurable results at scale.

You will own end-to-end program strategy, implement repeatable processes, manage stakeholders across functions, and foster continuous improvement to optimize efficiency and customer experiences in a fast-paced

Qualifications

• Bachelor's degree.
• Experience managing teams.
• Experience in program or project management.
• 6+ years of program or project management experience.
• English Language - Reading, Writing and Speaking.

Responsibilities

• Lead the design and execution of large-scale programs across multiple business units and geographies.
• Develop and execute integration strategies across cross-functional teams and operational workstreams.
• Design and implement scalable operational frameworks focusing on efficiency and cost optimization.
• Create and manage performance measurement systems to track program success and business impact.
• Own end-to-end strategy development and execution for complex, multi-phase programs.
• Drive program expansion and optimization to improve operational efficiency and reduce costs.
• Develop onboarding processes, playbooks, and growth strategies for new initiatives.
• Establish and monitor key performance indicators for program effectiveness.
• Lead initiatives to enhance customer and stakeholder experience through improved operational capabilities.
• Build and maintain partnerships across Operations, Product, Technology, and Business teams.
• Manage multiple concurrent projects and initiatives across diverse stakeholder groups.

Skills

Experience managing teams

Experience in program or project mgmt

English Language - Reading, Writing, &

Education

Bachelor's degree

Job description

Amazon Mexico Operations is seeking a Senior Program Manager to lead and scale high-impact programs across the organization. This role combines strategic leadership with operational execution to drive growth, coordinate across multiple teams, and deliver measurable results at scale.

You will own end-to-end program strategy, implement repeatable processes, manage stakeholders across functions, and foster continuous improvement to optimize efficiency and customer experiences in a fast-paced