Senior Last Mile Program Manager: Data-Driven Delivery Ops

Amazon Inc.; Ciudad de México; On-site; MXN 1,200,000 - 1,800,000; Full time

Job summary

Amazon is seeking an exceptional Program Manager to join our Last Mile Logistics team in Mexico City. The role leads end-to-end project management of innovative solutions to enhance customer delivery experience, balancing strategic thinking with hands-on operational leadership to continuously improve our logistics network.

The position emphasizes cross-functional collaboration, data-driven decision making, and leadership across multiple locations, with a focus on efficiency, scalability, and

Qualifications

• Bachelor’s degree in a relevant field and 5+ years of program or project management experience.
• Fluent in English with cross-functional collaboration experience.
• Advanced Excel and SQL skills for data-driven improvements.

Responsibilities

• Lead end‑to‑end project management of initiatives from concept through implementation.
• Build partnerships with internal and external stakeholders and negotiate to drive results.
• Create roadmaps and detailed plans for network expansion and operational improvements.
• Navigate ambiguity and make autonomous decisions while updating stakeholders.
• Leverage data analytics to optimize performance and guide strategic decisions.
• Provide leadership oversight for multiple locations ensuring quality and compliance.

Skills

Project management

Cross-functional collaboration

Data analysis

English fluency

Decision making in ambiguity

Education

Bachelor’s degree in supply chain, business, engineering, finance or related quantitative field

Master’s degree

PMP certificate

Tools

Excel (Pivot Tables, VLOOKUP)

SQL

Job description

Amazon is seeking an exceptional Program Manager to join our Last Mile Logistics team in Mexico City. The role leads end-to-end project management of innovative solutions to enhance customer delivery experience, balancing strategic thinking with hands-on operational leadership to continuously improve our logistics network.

The position emphasizes cross-functional collaboration, data-driven decision making, and leadership across multiple locations, with a focus on efficiency, scalability, and