Senior Program Manager - Scale Cross-Functional Programs

Amazon Inc.; México; On-site; MXN 1,200,000 - 1,800,000; Full time

Job summary

Amazon Inc. is seeking an exceptional Senior Program Manager to lead and scale high-impact programs across multiple business units.

You will align strategy with execution, coordinate cross-functional workstreams, and drive measurable results in a fast-paced environment. The role emphasizes transforming operations through scalable frameworks, performance metrics, and proactive stakeholder engagement to improve efficiency, customer outcomes, and value across the organization.

Qualifications

• Bachelor's degree is required.
• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities

• Strategic Operations Leadership: Lead the design and execution of large-scale programs across multiple business units and geographies.
• Develop and execute integration strategies across cross-functional teams and operational workstreams.
• Design and implement scalable operational frameworks focusing on efficiency and cost optimization.
• Create and manage performance measurement systems to track program success and business impact.
• Program Development & Execution: Own end-to-end strategy development and execution for complex, multi-phase programs.
• Drive program expansion and optimization to improve operational efficiency and reduce costs.
• Develop onboarding processes, playbooks, and growth strategies for new initiatives.
• Establish and monitor key performance indicators for program effectiveness.
• Lead initiatives to enhance customer and stakeholder experience through improved operational capabilities.
• Stakeholder Management & Collaboration: Build and maintain strong partnerships across Operations, Product, Technology, and Business teams.
• Manage multiple concurrent projects and initiatives across diverse stakeholder groups.
• Ensure alignment between program objectives, operational capabilities, and business requirements.
• Drive continuous improvement across the program lifecycle and value chain.

Skills

Program management

Data-driven decisions

Executive communication

Stakeholder management

Education

Bachelor's degree

Master's degree or MBA

Job description

Amazon Inc. is seeking an exceptional Senior Program Manager to lead and scale high-impact programs across multiple business units.

You will align strategy with execution, coordinate cross-functional workstreams, and drive measurable results in a fast-paced environment. The role emphasizes transforming operations through scalable frameworks, performance metrics, and proactive stakeholder engagement to improve efficiency, customer outcomes, and value across the organization.