Senior Nearshore Tech Sales & Account Growth Manager

Pyramid Consulting, Inc; Región Centro; On-site; MXN 1,646,000 - 2,744,000; Full time

Job summary

Pyramid Consulting, Inc. is seeking an experienced Account Manager / Business Development Manager based in Mexico to drive nearshore sales and client growth across the USA, UK and Europe.

You will combine new business development, consultative selling, and strategic relationship management to convert opportunities into revenue, partnering with delivery teams across LATAM to meet client objectives. English fluency is required and the role emphasizes building trusted executive relationships and

Qualifications

• Bachelor's degree in business, Marketing, Technology, Engineering, or related field preferred.
• 5–10+ years of experience in BD, account management, sales, or related roles.

Responsibilities

• Develop and execute a business development strategy targeting USA, UK, and Europe.
• Identify and qualify international opportunities for Nearshore IT services and managed services.
• Lead end-to-end sales lifecycle from prospecting to negotiation and closure.
• Build strong executive relationships with CIOs, CTOs, VP Engineering, and other senior decision-makers.

Skills

New business development

Account management

Sales

Prospecting

Negotiation

CRM

Education

Bachelor's degree in business

Tools

CRM systems

Job description

Job Role: Account Manager / Business Development Manager (Nearshore Hiring, Nearshore Expansion, GCC, BOT, Mexico & LATAM, Sales, Business Development, Account Management, Managed Services, SOW, HTD, IT Staffing)

Business Focus: Nearshore Technology Talent, Nearshore Hiring, Nearshore Expansion, GCC, BOT, & Professional Services

Target Markets: USA, UK & Europe

Function: Business Development / Sales / Account Management

Employment Type: Full-Time

Position Overview:

• We are seeking an experienced and commercially driven Business Development Manager / Account Manager based in Mexico to develop and grow our Nearshore business from customers in the United States, United Kingdom, and Europe into Mexico and other LATAM countries.
• The primary responsibility of this role is to identify, acquire, and grow international customers that are looking to leverage Nearshore technology talent, development teams, IT services, professional services, or managed services in Mexico and LATAM.
• The successful candidate will combine new business development, consultative selling, account management, and strategic relationship management. This person will act as a bridge between international customers and our delivery organization across Mexico and LATAM.
• The role requires strong knowledge of the Nearshore/IT services market, excellent communication skills, commercial acumen, and the ability to build trusted relationships with senior decision makers.

Key Responsibilities:

1. New Business Development:

• Develop and execute a business development strategy focused on acquiring customers from the USA, UK, and Europe.
• Identify companies that have a need for Nearshore technology, engineering, IT, digital, or professional services.
• Generate new business through outbound prospecting, networking, referrals, partnerships, industry events, LinkedIn, and existing relationships.
• Build and maintain a strong pipeline of qualified international opportunities.
• Identify decision-makers including CIOs, CTOs, VP Engineering, VP Technology, CPOs, Procurement leaders, and other senior executives.
• Conduct discovery meetings to understand customer business objectives, technology requirements, talent gaps, and delivery challenges.
• Position Mexico and LATAM as Nearshore delivery destinations based on customer requirements.
• Own opportunities from initial contact through qualification, proposal, negotiation, and closure.

2. Nearshore Sales:

• Promote and sell Nearshore solutions leveraging delivery capabilities in Mexico and other LATAM countries.
• Clearly communicate the value proposition of the Nearshore model, including:
• Time-zone alignment with US customers
• Geographic proximity
• Availability of skilled technology professionals
• Cultural compatibility
• Scalability
• Faster team ramp-up
• Access to specialized talent
• Develop customized solutions based on customer requirements.
• Work with technical and delivery teams to create proposals, staffing plans, Statements of Work, and commercial models.
• Lead customer presentations, solution discussions, negotiations, and commercial conversations.
• Manage the complete sales lifecycle and ensure successful conversion of opportunities into revenue.

3. Account Management & Client Growth:

• Develop strong, long-term relationships with customers in the US, UK, and Europe.
• Serve as the primary commercial relationship owner for assigned strategic accounts.
• Understand customer business priorities and identify opportunities for additional services.
• Drive account expansion through cross-selling and up-selling.
• Identify opportunities to expand existing engagements from one project/team into broader Nearshore programs.
• Conduct regular account reviews and maintain executive-level relationships.
• Monitor customer satisfaction and proactively address commercial or relationship concerns.
• Develop strategic account plans for key customers.
• Work closely with delivery, recruitment, HR, technical, finance, and leadership teams in Mexico and LATAM.
• Translate customer requirements into appropriate Nearshore staffing and delivery solutions.
• Coordinate the onboarding and ramp-up of new customer engagements.
• Ensure alignment between customer expectations and delivery capabilities.
• Support customer visits and executive meetings in Mexico and LATAM.
• Develop a strong understanding of the technology talent ecosystem across Mexico and other LATAM markets.
• Own individual sales targets and revenue objectives.
• Maintain a healthy and predictable sales pipeline.
• Track opportunities through CRM and maintain accurate sales forecasts.
• Develop quarterly and annual business development plans.
• Monitor sales performance, conversion rates, deal sizes, and revenue growth.
• Provide regular pipeline and forecast updates to senior management.
• Identify market trends, competitive activity, and new opportunities within the Nearshore market.

Required Qualifications:

• Bachelor’s degree in business, Marketing, Technology, Engineering, or a related field preferred.
• 5–10+ years of experience in Business Development, Account Management, Sales, Client Partner, or similar customer-facing roles.
• Experience selling IT services, technology services, software engineering, consulting, staffing, outsourcing, or professional services.
• Proven experience developing business with customers in the USA, UK, and/or Europe.
• Strong understanding of Nearshore, outsourcing, staff augmentation, or global delivery models.
• Experience managing enterprise or mid-market accounts.
• Strong negotiation, presentation, communication, and relationship-management skills.
• Experience working with distributed/global delivery teams.

Language Requirements:

• English: Fluent / Professional proficiency – mandatory
• Spanish: Native
• Portuguese language is a plus.

Core Competencies:

The successful candidate should demonstrate:

• New business hunting
• Consultative selling
• Enterprise sales
• Account management
• Strategic relationship management
• Negotiation
• Solution selling
• Cross-selling and up-selling
• Customer relationship Management
• Strong understanding of technology services

Highly Preferred:

• An existing network of technology and business decision-makers in the US, UK, or Europe is strongly preferred.

Key Performance Indicators (KPIs):

The candidate will be measured against agreed business objectives, including:

• New customers acquired
• New annual revenue / bookings
• Gross margin
• Existing account growth
• Cross-sell / up-sell revenue
• Number of qualified opportunities generated
• Forecast accuracy