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Palo Alto Networks in Monterrey, MX, is seeking a Senior Strategic Account Manager to own and grow key customer relationships across the region. You will develop strategic plans, drive revenue, and coordinate across product, marketing, and support teams to deliver tailored cybersecurity solutions.
You will lead quarterly business reviews, identify upsell opportunities, manage contracts, and travel as needed to client sites.
Client Facing Role that manages the overall business relationship. Account mapping, business unit breakdown (touchpoints to align regional/global team). Run QBRs & ensure they are properly prepared for. Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly. Report Creation / Monitoring / Distribution (responsible/accountable). Performance management (responsible/accountable). Market Analysis / Industry Awareness. Drives collaborative efforts internally by supporting and sharing best practices in the following key areas: Client Reviews Strategic Business Plans, Value add Programs Process Improvements, Tender Management Technology Solutions. Impact & coverage analysis -> identify service or opportunity gaps. Penetrate organizational structure and develop relationship beyond main points of contact. Maintain rates and assess yields monthly. Monitor account for timely payments and assist with collections on past due invoices. Enter all meeting notes, action items, complaints, compliments into our CRM and distribute to appropriate people in global network. When necessary, travel within region to visit accounts/account sites and Crane Worldwide offices to review procedures and maintain customer information/satisfaction. Ensure all company policies and regulatory requirements are adhered to. Identify growth opportunities and develop a strategy to secure opportunities with the appropriate internal resources. Create a business development plan with short- and long-term business objectives, initiatives, and quantified value-added contribution. Other duties as assigned.
The ideal candidate will travel to see clients across MX and can be based in any of the larger cities MEX/GDL/QRO/MTY.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Company benefits are contingent upon meeting eligibility requirements and plan conditions.
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Strategic Account Manager (FEMSA) partners with our customers to secure their entire digital experience. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. You're responsible for leading and driving new engagements within our largest revenue producing clients. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements.
As a dedicated and seasoned executive-level sales professional, you will be responsible for owning, driving, and architecting the macro-level strategic security partnership with one of our largest, most visible matrixed enterprise accounts. You will enable the client to navigate enterprise-wide digital transformations and successfully build a comprehensive zero-trust security infrastructure using Palo Alto Networks' full portfolio of best-in-breed platforms.
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Our client is looking for a dynamic and experienced Key Account Manager to join their team in Monterrey, Nuevo León. This role is pivotal within the Commercial and Sales division, focusing on managing and growing relationships with the company's most important clients. The ideal candidate will possess a strong understanding of strategic account management, excellent negotiation skills, and a proven ability to drive revenue growth through deep client engagement. You will be responsible for understanding client needs, developing tailored solutions, and ensuring client satisfaction and retention. This is an exciting opportunity to work with a leading company in a major industrial and business hub. The role requires a proactive approach and the ability to collaborate effectively with internal teams to deliver exceptional value to key accounts. Based in Monterrey, Nuevo León, MX, you will be the primary point of contact for strategic partners.