Senior Key Account Manager - Enterprise SaaS (Remote)

Placements24; Región Centro; Hybrid; MXN 1,675,000 - 2,233,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work environment

Health, dental, and vision insurance

Growth and career advancement

Generous paid time off

Job summary

Placements24 is seeking a seasoned Key Account Manager to join its fully remote sales team. You will manage a portfolio of high-value enterprise clients, drive product adoption, and identify opportunities for account growth.

The role requires strategic thinking, strong communication, and proven success in enterprise SaaS environments. You will collaborate with sales, customer success, product, and technical support teams to ensure a seamless client experience and proactively mitigate risks,

Qualifications

• 5+ years in key account management, enterprise sales, or customer success
• Experience with SaaS or technology sectors
• Proven track record growing large enterprise accounts
• Strong interpersonal, communication, and presentation skills
• Proven negotiation and problem-solving abilities
• Ability to work independently in a virtual team environment
• Experience working fully remote is a plus

Responsibilities

• Manage and nurture relationships with a portfolio of key enterprise accounts
• Develop and execute strategic account plans for retention and growth
• Serve as primary contact for clients and resolve issues promptly
• Identify opportunities for upselling and cross-selling within accounts
• Conduct regular business reviews to assess satisfaction and improvements
• Collaborate with internal teams to ensure seamless client experience
• Monitor account health and address churn indicators
• Stay ahead of industry trends to guide clients

Skills

Account management

SaaS

CRM (Salesforce)

Negotiation

Communication

Presentation

Independent work

Remote collaboration

Education

Bachelor's degree in Business/Marketing or related field

Tools

Salesforce

Job description

Placements24 is seeking a seasoned Key Account Manager to join its fully remote sales team. You will manage a portfolio of high-value enterprise clients, drive product adoption, and identify opportunities for account growth.

The role requires strategic thinking, strong communication, and proven success in enterprise SaaS environments. You will collaborate with sales, customer success, product, and technical support teams to ensure a seamless client experience and proactively mitigate risks,