Senior Field Engineer – Onsite Support & Installations

Unisys

Ciudad de México

In loco

MXN 280.000 - 420.000

Tempo pieno

14 giorni+

Generatore di candidature

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Descrizione del lavoro

Unisys is seeking a Field Engineer to provide comprehensive onsite engineering support for a base of large and complex clients in Mexico City. You will own all on-site service activity and perform advanced maintenance on products, including basic installations.

You will deliver technical feedback to improve systems and processes and resolve client problems using advanced tools and scheduled installs. The role requires 2–4 years’ experience in the area, with a high school diploma or GED and

Competenze

High School Diploma or GED required; may require technical certification or Associate Degree; generally, 2–4 years’ experience in area of responsibility.

Mansioni

Provides the full range of Field Engineering support for an assigned base of large / complex clients.
Takes complete ownership of onsite service activity.
Performs advanced-level maintenance on all products, including low-complexity installation activities.
Provides technical feedback on equipment, systems and processes to improve overall service delivery.
Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
Identifies and resolves systemic issues within the team.
Proactively supports the needs of other team members, providing technical assistance and expertise.
Contributes to improved client services metrics reporting and documentation.
Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.