Senior Enterprise Tech Account Lead (Mexico)

Adobe; Xico; Remote; MXN 700,000 - 1,100,000; Full time

Job summary

Adobe is seeking a highly motivated Key Account Manager to drive significant revenue growth within its enterprise client base. This fully remote position allows you to work from your home office, while the role is based in Guadalajara, Jalisco, MX.

As a primary contact for our clients, you will develop account plans, build executive relationships, and collaborate with product, marketing, and support teams to deliver tailored solutions that drive mutual success.

Qualifications

• Experience in KAM or enterprise sales with targets.
• Ability to build relationships with senior-level clients.
• Strong negotiation and presentation skills.
• Experience with B2B sales in software or tech.

Responsibilities

• Develop and execute strategic account plans to achieve sales targets.
• Build and maintain trusted relationships with key stakeholders.
• Understand client objectives to identify upsell opportunities.
• Act as primary contact for clients, ensuring timely resolution of issues.
• Conduct regular business reviews to assess satisfaction and improvements.
• Collaborate with internal teams to ensure seamless delivery.
• Negotiate contract renewals and new business agreements.
• Identify and pursue new opportunities within existing accounts.
• Provide market feedback to internal teams on client needs.

Skills

Key Account Management

Enterprise Sales

CRM Proficiency

Negotiation Skills

Relationship Building

Remote Work

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce

HubSpot

Job description

About the Role

Our client is looking for a highly motivated and experienced Key Account Manager to drive significant revenue growth within their enterprise client base. This role is based in Guadalajara, Jalisco, MX, but is structured as a fully remote position, allowing you to work from your home office. The Key Account Manager will be responsible for managing and expanding relationships with our client's most valuable customers, identifying their needs, and offering tailored solutions that drive mutual success. You will act as the primary point of contact, ensuring exceptional customer satisfaction and fostering long-term partnerships. This is an excellent opportunity to leverage your sales expertise in a remote setting while making a substantial impact on our client's key accounts and contributing to their continued success.

Key Responsibilities

• Develop and execute strategic account plans to achieve sales targets for assigned key accounts.
• Build and maintain strong, trusted relationships with key stakeholders within client organizations.
• Understand client business objectives and challenges to identify opportunities for upselling and cross-selling.
• Act as the primary point of contact for clients, ensuring timely and effective resolution of issues.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
• Collaborate with internal teams (e.g., product, support, marketing) to ensure seamless delivery of solutions and services.
• Negotiate contract renewals and new business agreements.
• Identify and pursue new business opportunities within existing key accounts.
• Provide market feedback to internal teams regarding client needs and industry trends.

Requirements

• Proven experience in Key Account Management or Enterprise Sales, with a track record of exceeding targets.
• Demonstrated ability to build and maintain strong relationships with senior-level clients.
• Excellent negotiation, communication, and presentation skills.
• Strong business acumen and understanding of customer business needs.
• Proficiency in CRM software and sales management tools.
• Ability to work independently and manage a remote sales territory effectively.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Experience in B2B sales environments.
• Self-motivated and results-oriented with a passion for customer success.

Benefits

• Fully remote work arrangement, providing flexibility and autonomy.
• Competitive base salary plus attractive commission structure.
• Opportunity to manage and grow relationships with prestigious enterprise clients.
• Professional development and continuous learning opportunities.
• Be part of a supportive and high-achieving sales team.