Senior Analyst, Supply Development – Program Design

DiDi Chuxing; Ciudad de México; Híbrido; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

DiDi Premier is seeking a Senior Analyst to join the Supply Development team. You will translate strategic direction into finished artifacts—playbooks, KPI frameworks, SOPs—and own end-to-end workstreams with cross-functional alignment across Driver Ecosystem, Experience Management, AIoT, Legal, and Product.

The role requires 3–5 years in management consulting or platform operations, strong analytics, and proficiency in Excel and SQL. Spanish and English fluency is required.

Formación

• 3 to 5 years of experience in management consulting, marketplace or platform operations, program design, or a similar function within a technology company.
• A proven track record of producing structured program artifacts — frameworks, BRDs, playbooks, SOPs — as a primary output, not just slides or reports.
• Strong analytical skills and the ability to connect operational data (driver performance, partner metrics, training outcomes) to program design decisions.
• Experience with Excel (intermediate/advanced) and SQL (basic/intermediate); Python is a plus.
• Comfortable using AI tools to automate processes, accelerate document production, and structure analytical work
• Demonstrated ability to work in ambiguous environments and build structure from a blank page.
• Familiarity with platform or gig-economy operating models (ride-hailing, food delivery, logistics, fleet management) is a strong plus.
• Professional proficiency in Spanish and English.
• A collaborative, cross-functional working style.

Responsabilidades

• Owning the end-to-end development of program artifacts across Supply Development's active workstreams from first draft to stakeholder ratification.
• Building DiDi Premier's DP Partner Program from the ground up: designing the partner classification methodology, KPI framework, tier rubric, and capability playbook that will govern how we develop and manage our fleet partner network.
• Designing the architecture and delivery model for Premier's driver continuous education program, including the QC infrastructure (knowledge assessments, mystery attendance framework, recertification tracking) that ensures training quality at scale.
• Tracking Supply Development's leading indicators: pre/post knowledge lift, partner Service-40 delta, PCM ramp progress, and building the monitoring tools that give the team visibility into program performance.
• Coordinating artifact reviews and follow-ups with cross-functional partners including Driver Ecosystem, Experience Management, AIoT, Legal, and Product teams.
• Preparing structured inputs for stakeholder decisions: one-pagers, decision memos, and structured briefs that translate program design into clear recommendations.

Conocimientos

Management consulting

Program design

Analytics

SQL

Excel

Python

AI tools

Cross-functional

Bilingual ES/EN

Herramientas

SQL

Excel

Python

Descripción del empleo

DiDi Premier is seeking a Senior Analyst to join the Supply Development team. You will translate strategic direction into finished artifacts—playbooks, KPI frameworks, SOPs—and own end-to-end workstreams with cross-functional alignment across Driver Ecosystem, Experience Management, AIoT, Legal, and Product.

The role requires 3–5 years in management consulting or platform operations, strong analytics, and proficiency in Excel and SQL. Spanish and English fluency is required.