Growth Operations Analyst, Driver Analytics & Strategy

DiDi Chuxing; Ciudad de México; Hybrid; MXN 600,000 - 900,000; Full time

Job summary

DiDi Global Inc. is seeking a data-driven Driver Growth Analyst to own end-to-end analysis of driver quality, conversion, and retention across SSL LATAM regions.

You will build dashboards, forecasting models, and reporting, using AI-assisted tools to move fast. The role requires coordinating with product, operations, incentives, and CX teams across countries, presenting findings to senior stakeholders, and driving AI-enabled workflows.

Qualifications

• Proven ability to turn data into actionable insights for business decisions.
• Experience building dashboards and reports used by senior stakeholders.
• Strong communication skills across countries and functions.

Responsibilities

• Own end-to-end analysis of driver quality, conversion, and retention across SSL countries.
• Build and maintain dashboards, forecasting models, and reporting; leverage AI-assisted development.
• Track and report core KPIs by country/city/product line.
• Partner with regional teams to design, test, and refine incentive programs.
• Coordinate data-quality processes across countries and drive fixes with local teams.
• Present findings and recommendations to senior stakeholders in clear narratives.
• Drive AI adoption within the team and help upskill teammates.
• Support informal people-development by coaching junior teammates.

Skills

Data analytics

Dashboards

SQL

Python

AI tooling

Stakeholder management

Cross-country coordination

Education

Bachelor's degree in a quantitative field

Tools

BI dashboards

Forecasting models

Job description

DiDi Global Inc. is seeking a data-driven Driver Growth Analyst to own end-to-end analysis of driver quality, conversion, and retention across SSL LATAM regions.

You will build dashboards, forecasting models, and reporting, using AI-assisted tools to move fast. The role requires coordinating with product, operations, incentives, and CX teams across countries, presenting findings to senior stakeholders, and driving AI-enabled workflows.