Senior Analyst, Supply Development — Driver Experience

DiDi; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

DiDi Premier is seeking a Senior Analyst to own end-to-end program artifacts from first draft to stakeholder ratification within the Supply Development team. You will turn strategic direction into tangible frameworks, playbooks, and SOPs used across the organization.

Responsibilities include building the DP Partner Program from ground up, defining KPI frameworks and education curricula that scale for drivers, and tracking leading indicators to improve service quality.

Formación

• 3-5 years of experience in management consulting, marketplace or platform operations, or similar function within a technology company.
• Proven track record of producing structured program artifacts — frameworks, BRDs, playbooks, SOPs — as a primary output, not just slides or reports.
• Strong analytical skills and ability to connect operational data to program design decisions.
• Experience with Excel (intermediate/advanced) and SQL (basic/intermediate); Python is a plus.
• Comfortable using AI tools to automate processes and structure analytical work.
• Familiarity with platform or gig-economy operating models is a strong plus.
• Professional proficiency in Spanish and English.
• Collaborative, cross-functional working style.

Responsabilidades

• Owning the end-to-end development of program artifacts across Supply Development's active workstreams from first draft to stakeholder ratification.
• Building DiDi Premier's DP Partner Program from the ground up: designing the partner classification methodology, KPI framework, tier rubric, and capability playbook.
• Designing the architecture and delivery model for Premier's driver continuous education program, including QC infrastructure for scalable training.
• Tracking Supply Development's leading indicators and building monitoring tools to show program performance.
• Coordinating artifact reviews with cross-functional partners including Driver Ecosystem, Experience Management, AIoT, Legal, and Product teams.
• Preparing structured inputs for stakeholder decisions: one-pagers, decision memos, and briefs translating design into recommendations.

Conocimientos

Program design

Analytical reasoning

Cross-functional collaboration

Data interpretation

Bilingual: Spanish & English

Ambiguity handling

Herramientas

Excel

SQL

Python

Descripción del empleo

DiDi Premier is seeking a Senior Analyst to own end-to-end program artifacts from first draft to stakeholder ratification within the Supply Development team. You will turn strategic direction into tangible frameworks, playbooks, and SOPs used across the organization.

Responsibilities include building the DP Partner Program from ground up, defining KPI frameworks and education curricula that scale for drivers, and tracking leading indicators to improve service quality.