Scheduling & Operations Coordinator

DNV; Ciudad de México; Híbrido; MXN 180.000 - 260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vacation bonuses pay

Group health insurance plan

Group retirement plan with company-m“

Descripción de la vacante

DNV is seeking a dedicated Business Support professional to join its Business Assurance Division in Mexico City. The role reports to the Area Manager and offers a dynamic, customer-focused work environment with hybrid opportunities.

Responsibilities include scheduling, coordinating with clients and auditors, supporting competence initiatives, and optimizing resource usage while keeping costs in check. A Bachelor’s degree and strong English communication are preferred.

Formación

• Bachelor's degree preferred.
• Experience providing customer support through telephone, email, and chat.
• Strong multitasking and time management skills.
• Highly organized with the ability to prioritize and manage workload independently.
• Detail-oriented with a focus on accuracy and quality.
• Proactive approach to problem-solving and continuous improvement.
• Team player with strong interpersonal and collaboration skills.
• Customer-focused with a professional and service-oriented mindset.
• Strong written and verbal English communication skills.
• Pre-employment background screening will be conducted.

Responsabilidades

• Schedule/planning aligned with procedures, rules and regulations.
• Maintain continuous communication with client and auditor to confirm schedule.
• Support qualifications and competence initiatives.
• Ensure effectiveness and efficiency of scheduling activities.
• Maximise utilisation of resources while controlling costs.
• Perform other responsibilities as assigned by management.
• Consider logistics/geographic implications when planning.
• Experience in business (commercial) or administrative roles is valued.

Conocimientos

Customer support

Multitasking

Time management

Organization

Attention to detail

Problem solving

Team player

English communication

Background screening

Educación

Bachelor's degree

Descripción del empleo

DNV is seeking a dedicated Business Support professional to join its Business Assurance Division in Mexico City. The role reports to the Area Manager and offers a dynamic, customer-focused work environment with hybrid opportunities.

Responsibilities include scheduling, coordinating with clients and auditors, supporting competence initiatives, and optimizing resource usage while keeping costs in check. A Bachelor’s degree and strong English communication are preferred.