Business Support (planner)

DNV; Ciudad de México; Híbrido; MXN 180.000 - 260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vacation bonuses pay

Group health insurance plan

Group retirement plan with company-m“

Descripción de la vacante

DNV is seeking a dedicated Business Support professional to join its Business Assurance Division in Mexico City. The role reports to the Area Manager and offers a dynamic, customer-focused work environment with hybrid opportunities.

Responsibilities include scheduling, coordinating with clients and auditors, supporting competence initiatives, and optimizing resource usage while keeping costs in check. A Bachelor’s degree and strong English communication are preferred.

Formación

• Bachelor's degree preferred.
• Experience providing customer support through telephone, email, and chat.
• Strong multitasking and time management skills.
• Highly organized with the ability to prioritize and manage workload independently.
• Detail-oriented with a focus on accuracy and quality.
• Proactive approach to problem-solving and continuous improvement.
• Team player with strong interpersonal and collaboration skills.
• Customer-focused with a professional and service-oriented mindset.
• Strong written and verbal English communication skills.
• Pre-employment background screening will be conducted.

Responsabilidades

• Schedule/planning aligned with procedures, rules and regulations.
• Maintain continuous communication with client and auditor to confirm schedule.
• Support qualifications and competence initiatives.
• Ensure effectiveness and efficiency of scheduling activities.
• Maximise utilisation of resources while controlling costs.
• Perform other responsibilities as assigned by management.
• Consider logistics/geographic implications when planning.
• Experience in business (commercial) or administrative roles is valued.

Conocimientos

Customer support

Multitasking

Time management

Organization

Attention to detail

Problem solving

Team player

English communication

Background screening

Educación

Bachelor's degree

Descripción del empleo

About Us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

About Us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About The Role

DNV is currently seeking a dedicated Business Support professional to join its Business Assurance Division. This role offers an exciting opportunity to contribute to DNV's success and work in a dynamic, customer-focused environment.

This role will report to the Area Manager and be based in our DNV office in Mexico, City

What You'll Do

• Perform scheduling/planning process in accordance with procedures, rules and regulations.
• Communicate continually with client and auditor to confirm schedule.
• Support and enable the qualifications and competence initiatives.
• Ensuring effectiveness and efficient management of scheduling activities.
• Maximise utilisation of resources while ensuring lower operation cost.
• Other responsibilities as assigned by management.
• Understand and have in consideration logistics/georgraphic implications when planning.
• Business (commercial) or administrative experience will be valued.

What we offer

• Vacation bonuses pay
• Group health insurance plan
• Group retirement plan with company match
• Education reimbursement program
• Company-provided life insurance plan
• Food Vouchers
• Flexible work schedule with hybrid opportunities
• Benefits may vary based on position, tenure, location, and employee election*

DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About You

What is required

• Bachelor's degree preferred.
• Experience providing customer support through telephone, email, and chat.
• Strong multitasking and time management skills.
• Highly organized with the ability to prioritize and manage workload independently.
• Detail-oriented with a focus on accuracy and quality.
• Proactive approach to problem-solving and continuous improvement.
• Team player with strong interpersonal and collaboration skills.
• Customer-focused with a professional and service-oriented mindset.
• Strong written and verbal English communication skills
• We conduct pre-employment background screening

Resumes should be submitted in English to be considered

• Immigration-related employment benefits, for example, visa sponsorship, are not available for this position*