Sales Team Lead — Growth, Coaching, Hybrid + ESOP

Infobip ltd.; Ciudad de México; Hybrid; MXN 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Financial rewards

Flexible work arrangements

ESOP (Employee Stock Ownership Plan)

Work-life balance and Well-being

Career mobility

Professional development

International mobility

Job summary

Infobip ltd. in Mexico City is seeking a Sales Team Lead to steer a cross-functional regional squad focused on delivering commercial growth and customer success outcomes.

You will own the squad's vision, targets, and execution strategy, aligning Sales, Customer Growth, and Customer Success. This is an operational, hands-on leadership role that drives revenue, gross profit, and account growth through coaching, prioritization, and disciplined execution.

Qualifications

• Experience leading commercial or customer-facing cross-functional teams.
• Strong understanding of sales execution, pipeline management, and revenue ownership.
• Ability to operate in fast-paced Agile environments with multiple stakeholders.
• Hands-on leadership with coaching and problem-solving capabilities.
• Strong commercial mindset with customer-centric approach.

Responsibilities

• Define and execute short- and long-term squad strategies in collaboration with commercial leadership.
• Drive achievement of financial KPIs including Revenue and Gross Profit.
• Lead sprint planning and Agile execution across the squad.
• Act as opportunity manager with pipeline discipline.
• Remove blockers and support complex customer escalations.
• Coach squad members through prioritization and workload alignment.
• Ensure accountability for target achievement and execution quality.
• Collaborate with Chapter Leads on people development and support.
• Manage pipeline health and growth across assigned segments.

Skills

Leading cross-functional teams

Sales execution

Agile execution

Coaching and development

Stakeholder management

English fluency

Job description

Infobip ltd. in Mexico City is seeking a Sales Team Lead to steer a cross-functional regional squad focused on delivering commercial growth and customer success outcomes.

You will own the squad's vision, targets, and execution strategy, aligning Sales, Customer Growth, and Customer Success. This is an operational, hands-on leadership role that drives revenue, gross profit, and account growth through coaching, prioritization, and disciplined execution.