Sales Operations Associate: Drive Orders & Growth

Arrow Electronics; Tlaquepaque; Hybrid; MXN 186,000 - 209,000; Full time

Benefits offered by this job

Christmas bonus (30 days)

Vacation premium 40%

12 vacation days + 2 floating days

Vision and Dental Assistance

Life Insurance

Healthcare Insurance

Food/Pantry vouchers

Restaurant vouchers

Savings fund 13%

Growth opportunities

Job summary

Arrow Electronics in MX-JAL-Tlaquepaque, Mexico, is hiring a Jr Sales Operations Associate to support quote-to-order cycles and internal liaison across Engineering, Purchasing, and Supplier Marketing.

The role requires 1–2 years in a similar sales-support function, experience with Oracle ERP, strong Excel skills, and good English. This hybrid, full-time position offers a comprehensive benefits package and growth opportunities within a global technology leader.

Qualifications

• Recent grads or 1-2 year of experience in similar roles, providing support to Sales teams or in a Sales role.
• Experience managing an ERP (Oracle Preferred).
• Intermediate Microsoft Excel skills, to analyze data, present reports.
• Desirable use of Power BI
• English proficiency; with excellent communication skills.

Responsibilities

• Drive Quote-to-Order Process: Prepare quotes, review customer purchase orders for accuracy (pricing, part numbers, terms), and enter sales orders into Arrow’s ERP system.
• Serve as Key Internal Liaison: Connect customers and sales teams with internal departments—including Engineering, Purchasing, and Supplier Marketing—to keep business moving.
• Manage & Resolve Discrepancies: Identify order or pricing issues upfront, working directly with Sales, customers, and shared services to resolve them before entry.
• Deliver Customer Support: Respond promptly to customer inquiries regarding quotes, order status, and technical specifications with a high sense of urgency.
• Execute Account Strategies: Manage day-to-day quote activities and tactical sales operations in alignment with corporate processes and customer-specific goals.

Skills

Excel

Recent grads / 1-2 year experience

English proficiency

Tools

Oracle ERP

Job description

Arrow Electronics in MX-JAL-Tlaquepaque, Mexico, is hiring a Jr Sales Operations Associate to support quote-to-order cycles and internal liaison across Engineering, Purchasing, and Supplier Marketing.

The role requires 1–2 years in a similar sales-support function, experience with Oracle ERP, strong Excel skills, and good English. This hybrid, full-time position offers a comprehensive benefits package and growth opportunities within a global technology leader.