Jr Sales Operations Associate

Arrow Enterprise Computing Solutions; Tlaquepaque; On-site; MXN 186,000 - 209,000; Full time

Benefits offered by this job

Healthcare Insurance

Life Insurance

Vision & Dental

Job summary

Arrow Enterprise Computing Solutions in Tlaquepaque, MX, is hiring a Jr Sales Operations Associate to support the quote-to-order cycle, verify orders, and coordinate with cross-functional teams. The role emphasizes accuracy, customer service, and process optimization.

Ideal candidates have 1–2 years in sales-support, ERP experience (Oracle preferred), solid Excel skills, and English proficiency for internal collaboration. On-site role with comprehensive benefits and growth potential.

Qualifications

• Recent grads or 1–2 years in similar sales support roles.
• Experience managing an ERP (Oracle preferred).
• Intermediate Excel skills to analyze data and present reports.
• Power BI experience is a plus.
• Proficient English with excellent communication.

Responsibilities

• Drive Quote-to-Order process: prepare quotes, review orders for accuracy, and enter sales orders into ERP.
• Serve as internal liaison between customers and sales, coordinating with Engineering, Purchasing, and Supplier Marketing.
• Identify order or pricing issues and resolve them with Sales, customers, and shared services.
• Respond to customer inquiries regarding quotes, orders, and specifications with urgency.
• Manage day-to-day quote activities and align with corporate processes and customer goals.

Skills

English proficiency

Communication skills

Tools

Oracle ERP

Microsoft Excel

Power BI

Job description

Position:

Jr Sales Operations Associate

Job Description:

Why You'll Love This Role

Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business.

What You'll Do:

• Drive Quote-to-Order Process: Prepare quotes, review customer purchase orders for accuracy (pricing, part numbers, terms), and enter sales orders into Arrow's ERP system.
• Serve as Key Internal Liaison: Connect customers and sales teams with internal departments-including Engineering, Purchasing, and Supplier Marketing-to keep business moving.
• Manage & Resolve Discrepancies: Identify order or pricing issues upfront, working directly with Sales, customers, and shared services to resolve them before entry.
• Deliver Customer Support: Respond promptly to customer inquiries regarding quotes, order status, and technical specifications with a high sense of urgency.
• Execute Account Strategies: Manage day-to-day quote activities and tactical sales operations in alignment with corporate processes and customer-specific goals.

Who We Are Looking For:

• Recent grads or 1-2 year of experience in similar roles, providing support to Sales teams or in a Sales role.
• Experience managing an ERP (Oracle Preferred).
• Intermediate Microsoft Excel skills, to analyze data, present reports.
• Desirable use of Power BI
• English proficiency; with excellent communication skills.

What's In It For You:

• At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
• 30 days of Christmas bonus
• 40% vacation premium
• 12 vacation days plus 2 floating days, your birthday and sick days.
• Vision and Dental Assistance
• Life Insurance
• Healthcare Insurance
• 10% Food/Pantry Vouchers
• Restaurant Vouchers
• 13% Savings Fund
• Growth Opportunities, and more!
• And more!

About Arrow

We believe new technologies have the power to make life not only different, but better. At Arrow, we're helping make that future possible. We enable customers and suppliers to design and distribute technology around the world, connecting people, ideas, and innovation to solve real-world challenges. Guided by our purpose of making the benefits of technology accessible to all, we provide expertise, solutions, and connections that help shape what's next. As a global technology solutions provider, Arrow offers opportunities to learn, collaborate, and build a meaningful career while making an impact around the world.

Life at Arrow

At Arrow, we believe innovation starts with people. We create an environment where collaboration, curiosity, and continuous learning help our employees grow and make a meaningful impact every day. From your first day, you'll have opportunities to build new skills, work alongside talented teams around the world, and contribute to technology that helps shape a better future. Because when our people grow, innovation moves forward.

Annual Hiring Range/Hourly Rate:

$16,650.00 - $18,700.00 MXN Monthly

Actual compensation offer to candidate may vary based on geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

EEO Statement

Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. ( EEO policy Mexico )

Location

MX-JAL-Tlaquepaque, Mexico (Guadalajara office)

Time Type

Full time

Job Category

Business Support

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies . We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time.