Sales Operations

EDAG; Santiago de Querétaro; On-site; MXN 550,000 - 850,000; Full time

Job summary

EDAG in Mexico is seeking a Sales Operations professional to manage schedules, CRM data, and cross‑department coordination. You will drive pipeline activity, prepare quotes and contracts, and support order processing while liaising with customers and internal teams.

The role requires 5+ years in sales processes, ERP/CRM familiarity (Salesforce, SAP), office software proficiency, and strong data‑driven problem solving along with fluent English.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Industrial Engineering or related.
• + 5 years of experience in sales processes and cycles.
• Familiarity with ERP and CRM systems (e.g., Salesforce, SAP).
• Proficiency in OFFICE software.
• Capacity to generate ideas through data analysis.
• Handle customer inquiries and complaints diplomatically.
• Attention to detail.
• Fluent English.

Responsibilities

• Managing schedules, meetings, and documentation.
• Handling CRM system and database.
• Coordinating between departments (sales, technical, quality, finance).
• Pipeline generations (leads, contacts, opportunities).
• Preparing quotes, proposals and contracts.
• Assisting in order processing and tracking.
• Liaising with internal and external customers.
• Identifying trends and opportunities for improvement.
• Supporting technical sales representatives and administrative areas.

Skills

Data analysis

Customer service

Attention to detail

Fluent English

Diplomatic communication

Education

Bachelor's degree in Business Administration, Marketing, Industrial Engineering or related

Tools

Salesforce

SAP

Job description

WHO WE ARE

Working together, growing together, creating new things together: EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world‑class development company. You'll go your own way in your career at a high level – nationally and internationally. Take your next step and support us as a SALES OPERATIONS.

DESCRIPTION

• Managing schedules, meetings, and documentation
• Handling CRM system and database
• Coordinating between departments (sales, technical, quality, finance)
• Pipeline generations (leads, contacts, opportunities)
• Preparing quotes, proposals and contracts
• Assisting in order processing and tracking
• Liaising with internal and external customers
• Identifying trends and opportunities for improvement
• Supporting technical sales representatives and administrative areas

REQUIREMENTS

• Bachelor's degree in Business Administration, Marketing, Industrial Engineering or related
• + 5 years of experience in sales processes and cycles
• Familiarity with ERP and CRM systems (e.g., Salesforce, SAP)
• Proficiency in OFFICE software
• Capacity to generate ideas through data analysis
• Handle customer inquiries and complaints diplomatically
• Attention to detail
• Fluent English

MAKING IMPOSSIBLE

THINGS POSSIBLE

WITH YOU