Sales Operations

Edag Group; Puebla de Zaragoza; Presencial; MXN 360.000 - 600.000; Jornada completa

Descripción de la vacante

EDAG Group in Puebla, Mexico is seeking a Sales Operations professional to manage schedules, documentation, and CRM workflows, while coordinating across sales, technical, quality and finance teams.

You will generate pipeline, prepare quotes and contracts, support order processing, and liaise with customers. A bachelor’s degree and 5+ years in sales processes, ERP/CRM familiarity, strong data analysis, and fluent English are required.

Formación

• Bachelor’s degree in Business Administration, Marketing, Industrial Engineering or related
• +5 years of experience in sales processes and cycles
• Familiarity with ERP and CRM systems (e.g., Salesforce, SAP)
• Proficiency in OFFICE software
• Capacity to generate ideas through data analysis
• Handling customer inquiries and complaints diplomatically
• Attention to detail
• Fluent English

Responsabilidades

• Managing schedules, meetings, and documentation
• Handling CRM system and database
• Coordinating between departments (sales, technical, quality, finance)
• Pipeline generations (leads, contacts, opportunities)
• Preparing quotes, proposals and contracts
• Assisting in order processing and tracking
• Liaising with internal and external customers
• Identifying trends and opportunities for improvement
• Supporting technical sales representatives and administrative areas

Conocimientos

Sales processes

CRM experience

Data analysis

Attention to detail

Customer handling

English fluency

Educación

Bachelor's degree in Business Administration or related

Herramientas

Salesforce

SAP

Descripción del empleo

WHO WE ARE

Working together, growing together, creating new things together: EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world-class development company. You‘ll go your own way in your career at a high level – nationally and internationally. Take your next step and support us as a SALES OPERATIONS.

DESCRIPTION

• Managing schedules, meetings, and documentation
• Handling CRM system and databas e
• Coordinating between departments (sales, technical, quality, finance)
• Pipeline generations (leads, contacts, opportunities)
• Preparing quotes, proposals and contracts
• Assisting in order processing and trackin g
• Liaising with internal and external customers
• Identifying trends and opportunities for improvement
• Suppo rting technical sales representatives and administrative areas
  

REQUIREMENTS

• Bachelor´s degree in Business Administration, Marketing, Industrial Engineering or related
• + 5 years of experience in sales processes and cycles
• Familiarity with ERP and CRM systems (e.g., Salesforce, SAP)
• Proficiency in OFFICE software
• Capacity to generate ideas through data analysis
• Hand ling customer inquires and complaints diplomatically
• Attention to detail
• Fluent English

MAKING

IMPOSSIBLE

THINGS POSSIBLE

WITH YOU