Sales Associate: Fashion Retail & Customer Experience

American Eagle Outfitters Inc.; Ciudad Valles; Presencial; MXN 100.000 - 123.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters Inc. is seeking a Sales Associate to deliver an exceptional shopping experience, drive sales and maintain a clean, organized store environment.

You will be expected to model AEO values and Customer First behaviors in all actions and interactions to create a positive experience. The role reports to the Store Management Team and requires flexibility to work evenings, weekends, and holidays.

Formación

• Previous retail experience preferred.
• Strong verbal and written communication with customers and colleagues.
• Collaborative skills and ability to work well in a team.
• Open to feedback and able to take action when appropriate.
• Flexible schedule including evenings, weekends and holidays.
• Proficient with technology.

Responsabilidades

• Demonstrate AEO Customer First selling standards to deliver a positive customer experience and hit daily sales goals.
• Promote AE loyalty programs and inform customers about each program.
• Use store tech to provide product knowledge and maximize sales.
• Support teammates by sharing knowledge and assisting in customer interactions.
• Assist customers in styling and creating looks with current promotions and trends.
• Maintain clean, neat store, cash wrap, fitting rooms and stockroom.
• Process transactions accurately following cash control procedures.
• Restock returns and manage damaged merchandise per SOPs.
• Resolve customer concerns in line with company policy.

Conocimientos

Customer service

Communication

Teamwork

Multitasking

Tech savvy

Descripción del empleo

American Eagle Outfitters Inc. is seeking a Sales Associate to deliver an exceptional shopping experience, drive sales and maintain a clean, organized store environment.

You will be expected to model AEO values and Customer First behaviors in all actions and interactions to create a positive experience. The role reports to the Store Management Team and requires flexibility to work evenings, weekends, and holidays.