Retail Sales Associate — Elevate Customer Experience

American Eagle Outfitters Inc.; Mérida; Presencial; MXN 134.000 - 201.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters Inc. in Mérida is seeking a Sales Associate to deliver exceptional customer experiences and drive daily sales goals. You will promote AE loyalty programs, assist customers with product knowledge, and maintain a neat, welcoming store environment.

The role requires flexible availability, strong communication skills, and the ability to work well in a team while handling multiple tasks in a fast-paced retail setting.

Formación

• Retail experience preferred.
• Strong verbal and written communication with customers and team.
• Demonstrated collaborative skills and ability to work in a team.
• Able to receive feedback and take action.
• Able to stand and move about for extended periods.
• Flexible schedule including evenings, weekends, and holidays.
• Able to multitask in a fast-paced environment.
• Proficient with technology.

Responsabilidades

• Consistently deliver a positive customer experience and meet daily sales goals.
• Promote AE loyalty programs and inform customers about each program.
• Use store tools to provide product knowledge and maximize sales.
• Support fellow employees and share knowledge to complete tasks.
• Suggest key looks and trends based on customer style.
• Promote AE and aerie brands and channels to customers.
• Process register sales quickly and accurately per cash control procedures.
• Restock returns to correct locations and label damaged items appropriately.
• Keep the sales floor, cash wrap, fitting rooms, and stockroom neat and safe.
• Handle merchandise from shipments, floorsets, markdowns, and replenishment systems.

Conocimientos

Retail experience

Communication skills

Teamwork

Feedback oriented

Flexibility

Stamina

Multitasking

Technology proficient

Descripción del empleo

American Eagle Outfitters Inc. in Mérida is seeking a Sales Associate to deliver exceptional customer experiences and drive daily sales goals. You will promote AE loyalty programs, assist customers with product knowledge, and maintain a neat, welcoming store environment.

The role requires flexible availability, strong communication skills, and the ability to work well in a team while handling multiple tasks in a fast-paced retail setting.