Remote Travel Concierge & Booking Specialist

manatal-264; León; Remote; MXN 201,000 - 335,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Professional growth

Travel perks & discounts

Ongoing training

Job summary

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey. You will be the trusted point of contact from booking to post-trip follow-up, ensuring a seamless and personalized experience.

This role is ideal for detail-oriented, service-driven individuals passionate about travel, hospitality, and exceptional customer experiences.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or related fields is preferred.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate information regarding destinations, requirements, and agency policies.

Skills

Verbal & written communication

Customer service experience

Organizational skills

Tech-savvy

Proactive & reliable

Travel enthusiasm

Job description

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey. You will be the trusted point of contact from booking to post-trip follow-up, ensuring a seamless and personalized experience.

This role is ideal for detail-oriented, service-driven individuals passionate about travel, hospitality, and exceptional customer experiences.