Remote Telesales Specialist: Live Transfers

Royal York Property Management, inc.; Puebla de Zaragoza; Híbrido; MXN 539.000 - 674.000; Jornada completa

Descripción de la vacante

Royal York Property Management, inc. is seeking a Telesales Representative for a full-time remote role, operating during U.S. Eastern Time business hours.

You will contact property-owner leads to introduce a rental-guarantee program, qualify prospects, handle objections, and drive qualified live transfers to an internal sales team. The position emphasizes persistent outbound calling, accurate CRM usage, and meeting transfer targets while understanding the program’s monthly CAD 100 cost and

Formación

• Three or more years of experience in telesales, outbound sales, call-centre sales, appointment setting, lead generation, or live transfers.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience meeting call, transfer, appointment, conversion, or sales targets.
• Clear and professional spoken English.
• Ability to remain calm with skeptical, impatient, or difficult property owners.
• Strong listening skills and the ability to adjust responses during a call.
• Accurate CRM, call-note, and disposition habits.
• Ability to receive coaching and apply feedback quickly.
• Full-time availability during U.S. Eastern Time business hours.

Responsabilidades

• Make continuous outbound calls through an automatic dialer.
• Gain the property owner’s attention quickly.
• Introduce Royal York and explain the purpose of the call.
• Ask questions about the owner and their rental property.
• Confirm the number of properties and whether they are occupied or vacant.
• Explain the program’s C$100 monthly cost.
• Respond to objections involving price, need, trust, timing, or tenant history.
• Explain the potential value of protecting monthly rental income.
• Ask qualified owners to complete an immediate live transfer.
• Record accurate notes, outcomes, and call dispositions.
• Follow campaign scripts, qualification rules, and opt-out requirements.
• Meet hourly and daily calling and transfer targets.

Conocimientos

Telesales

Outbound sales

Call-centre sales

Appointment setting

Lead generation

Live transfers

English (spoken)

Herramientas

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Descripción del empleo

Royal York Property Management, inc. is seeking a Telesales Representative for a full-time remote role, operating during U.S. Eastern Time business hours.

You will contact property-owner leads to introduce a rental-guarantee program, qualify prospects, handle objections, and drive qualified live transfers to an internal sales team. The position emphasizes persistent outbound calling, accurate CRM usage, and meeting transfer targets while understanding the program’s monthly CAD 100 cost and