Remote Patient Scheduling Expert

Resolv Global; Villahermosa; Remoto; MXN 115.000 - 163.000; Part-time

Descrizione del lavoro

Resolv Global is inviting applications for a remote Patient Scheduling Specialist to join our growing team. You will be the first point of contact for patients scheduling medical imaging appointments, providing a professional, compassionate, and efficient experience from start to finish.

This role emphasizes customer service, accuracy, and productivity while working from home. It is an independent contractor position with weekly pay and requires excellent English communication in a fast-paced

Competenze

• Experience delivering professional customer service over the phone and email.
• Ability to manage multiple systems while updating patient records accurately.
• Clear, compassionate communication with patients and internal teams.

Mansioni

• Answer inbound patient calls professionally and confidently.
• Make outbound follow-up calls as needed.
• Respond to patient inquiries via email.
• Schedule, reschedule, and confirm appointments.
• Verify and update patient information accurately.
• Explain scheduling requirements and preparation instructions.
• Communicate clearly with patients and internal teams.
• Document interactions across systems.
• Deliver an exceptional patient experience on every interaction.

Conoscenze

Customer service

Phone etiquette

Appointment scheduling

Strumenti

CRM systems

Scheduling software

Descrizione del lavoro

Resolv Global is inviting applications for a remote Patient Scheduling Specialist to join our growing team. You will be the first point of contact for patients scheduling medical imaging appointments, providing a professional, compassionate, and efficient experience from start to finish.

This role emphasizes customer service, accuracy, and productivity while working from home. It is an independent contractor position with weekly pay and requires excellent English communication in a fast-paced