Remote Outbound Call Center Pro — Live Transfers

Langford Staffing; Puebla de Zaragoza; Remote; MXN 538,000 - 673,000; Full time

Job summary

Langford Staffing is seeking Outbound Call Center Representatives for high-volume consumer calling campaigns. You will contact company-provided leads via an automatic dialer, explain the call purpose, and qualification questions, aiming for qualified live transfers rather than final sales.

Role emphasizes handling objections professionally, meeting transfer targets, and maintaining compliant call notes. Remote, full-time position with US Eastern Time hours.

Qualifications

• Three+ years in outbound call center, telesales, appointment setting, lead generation, or live transfers.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and telephone communication skills.
• Experience working toward call, transfer, or sales targets.
• Clear and professional spoken English.
• Ability to remain composed during rejection and difficult calls.
• Strong listening skills and adaptability.
• Accurate CRM, call-note, and disposition habits.
• Willingness to be coached and apply feedback.
• Full-time availability during U.S. Eastern Time hours.

Responsibilities

• Make continuous outbound calls through an automatic dialer.
• Deliver clear and professional call openings.
• Ask required qualification questions.
• Respond to consumers who are busy, skeptical, uninterested, or upset.
• Keep conversations moving without becoming aggressive.
• Explain the benefit of speaking with the sales representative.
• Ask qualified consumers to complete an immediate live transfer.
• Introduce the consumer to the receiving representative.
• Enter accurate call notes and dispositions.
• Follow campaign scripts and opt-out procedures.
• Meet hourly and daily call and transfer targets.

Skills

Outbound calling

Dialer usage

English proficiency

Target-driven

CRM usage

Education

Experience in call center or telesales

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is seeking Outbound Call Center Representatives for high-volume consumer calling campaigns. You will contact company-provided leads via an automatic dialer, explain the call purpose, and qualification questions, aiming for qualified live transfers rather than final sales.

Role emphasizes handling objections professionally, meeting transfer targets, and maintaining compliant call notes. Remote, full-time position with US Eastern Time hours.