Remote Medical Virtual Assistant — Part-Time (30h/wk)

Go Lean Health; Monterrey; Remote; MXN 117,000 - 164,000; Part time

Benefits offered by this job

Remote work

Job summary

Go Lean Health is seeking a Medical Virtual Assistant (MVA) for a remote role supporting a chiropractic clinic. The position offers 30 hours per week at $6 per hour with a performance-based increase after 6 months.

The ideal candidate is sharp, proactive, detail-oriented, and capable of owning clinic workflows with minimal supervision. Responsibilities include insurance verification, denied claims management, EOB processing, patient balance resolution, and coordinated claims processing.

Qualifications

• Minimum 1 year of experience as a Medical Virtual Assistant.
• Experience supporting a US healthcare practice.
• Experience with insurance verification, EOBs, claims, denied claims, patient balances, or billing support.
• Exposure to CPT and ICD-10 codes.
• Strong English communication skills, both written and verbal.
• Must be a Mac OS user and able to work independently.

Responsibilities

• Verify patient insurance after check-in and document accuracy.
• Review denied claims and assist with reprocessing and follow-up.
• Process EOBs and clear backlogs with proper documentation.
• Track patient balances and coordinate resolution steps.
• Support claims workflows, including CPT/ICD-10 related tasks.
• Monitor SOAP notes and track missing or delayed documentation.
• Coordinate appointments, reporting, and team communications.

Skills

Proactive

Detail-oriented

English communication

Ownership

Tools

Mac OS

Job description

Go Lean Health is seeking a Medical Virtual Assistant (MVA) for a remote role supporting a chiropractic clinic. The position offers 30 hours per week at $6 per hour with a performance-based increase after 6 months.

The ideal candidate is sharp, proactive, detail-oriented, and capable of owning clinic workflows with minimal supervision. Responsibilities include insurance verification, denied claims management, EOB processing, patient balance resolution, and coordinated claims processing.