Remote Logistics Operations & Customer Service Lead

Valce Talent Solutions; México; Remote; MXN 168,000 - 201,000; Part time

Job summary

Valce Talent Solutions is seeking a proactive Logistics Operations & Customer Service Coordinator to manage daily shipments, communicate with clients, and support the logistics flow in a fast-paced remote setting.

The ideal candidate has 2+ years in logistics, freight forwarding, or customer service, strong problem-solving and English skills, and is based in LATAM or Mexico.

This contractor role offers remote work with monthly pay in USD.

Qualifications

• 2+ years in logistics, freight forwarding, or customer service in the supply chain field.
• Strong communication and problem-solving skills.
• Proficiency with logistics platforms or tools.
• English proficiency (intermediate or above).
• Based in LATAM or Mexico.

Responsibilities

• Coordinate the movement of shipments across international and domestic routes.
• Serve as the main point of contact for clients regarding shipment updates, delays, and documentation.
• Collaborate with carriers and customs brokers to ensure smooth delivery.
• Troubleshoot logistics issues and maintain proactive communication.
• Maintain records and ensure operational compliance.

Skills

Logistics experience

Communication skills

Problem solving

Logistics software

English proficiency

Tools

Logistics platforms

Job description

Valce Talent Solutions is seeking a proactive Logistics Operations & Customer Service Coordinator to manage daily shipments, communicate with clients, and support the logistics flow in a fast-paced remote setting.

The ideal candidate has 2+ years in logistics, freight forwarding, or customer service, strong problem-solving and English skills, and is based in LATAM or Mexico.

This contractor role offers remote work with monthly pay in USD.