Remote LATAM Sales Development Pro

Zendesk: Transform Customer & Employee Service with AI Agents; Ciudad de México; Hybrid; MXN 300,000 - 420,000; Full time

Job summary

Zendesk is seeking a Sales Development Representative to join our LATAM team. This hybrid role requires you to manage high volumes of inbound leads, qualify opportunities for Account Executives, and upsell where appropriate while maintaining Zendesk’s renowned customer experience focus.

Ideal candidates have consultative sales interest, a Bachelor’s degree or higher, and strong written and verbal English communication.

Qualifications

• Experience in consultative sales or a strong interest in starting a sales career.
• Bachelor's or Master's degree is acceptable in lieu of sales experience.
• Customer-centric mindset and curiosity with SaaS exposure preferred.
• Self-starter with a 'winner' attitude and eagerness to exceed targets.
• Strong written and verbal communication skills, fluent in English.

Responsibilities

• Be a key team member of the sales team, driving new business and delivering on the regional strategy.
• Manage a high volume of inbound leads in CRM to qualify opportunities for Account Executives.
• Use excellent communication skills to upsell and cross-sell before passing to AEs.
• Demonstrate creativity and thrive in Zendesk's collaborative culture while optimizing workflows.
• Aim to overachieve on targets and metrics and uphold the Zendesk brand experience.
• Be the face of Zendesk, delivering outstanding customer experiences and building trust.
• Learn continuously to pave the way for your sales career trajectory.
• Foster a positive, energetic team environment for collaboration and success.

Skills

Consultative selling

English proficiency

Self-starter

Target achievement

Excellent communication

Education

Bachelor's degree or higher

Job description

Zendesk is seeking a Sales Development Representative to join our LATAM team. This hybrid role requires you to manage high volumes of inbound leads, qualify opportunities for Account Executives, and upsell where appropriate while maintaining Zendesk’s renowned customer experience focus.

Ideal candidates have consultative sales interest, a Bachelor’s degree or higher, and strong written and verbal English communication.